Nottinghamshire Healthcare NHS Foundation Trust
We are delighted to offer an exciting opportunity for a highly motivated, innovative and enthusiastic leader to take one of three new Head of Quality Improvement (QI) roles, accountable to the Trust's Associate Director of QI within the Trust's Quality Improvement Team.
The successful candidate will be a proven leader and will be able to demonstrate experience of leading improvement within different contexts at a high level, ensuring that the Trust's QI Strategy is achieved.
As a natural communicator, the successful candidate will relish opportunities to network effectively, motivate and persuade by serving as the QI conduit within the Care Group, leading the QI Work. They will support the Trust's Quality Improvement Team in the ongoing delivery of quality improvement training and initiatives, across a wide range of services.
They will develop and deliver training opportunities and lead and develop the direct use of QI methodology to achieve the Trust's strategic goals and priorities.
The postholder will work closely with staff at all levels of the organisation, as well as service users, carers and wider Quality Improvement networks.
Main duties of the job
The post holder will serve as the conduit for all Quality Improvement activities within their Care Group, ensuring delivery of effective and efficient programmes of QI work, to drive continuous quality improvement in healthcare service delivery. They will lead improvement collaboratives and staff-led change programmes with support provided by the QI Coordinator.
The postholder will be responsible for development and delivery of the QI Strategy, providing a clear vision for the Trust with QI at the heart of everything it does.
The post holder will have considerable experience of running continuous quality improvement initiatives and staff led change programmes paying greater attention to the initiation, ongoing support and closure of projects will help more teams achieve results at a quicker rate. Using their expert skills in the Care Group and wider organisation, extensive knowledge and experience in working with quality improvement methodology, improvement science and human factors to create a movement of clinical and non clinical staff leading improvement.
Job responsibilities
1. Co-ordinates spread and sustainability of Trust wide and staff-led quality improvement priorities as a key way of working across the Trust.
2. Continuously improve and drive the Service User QI Participation strategy and approach within the Care Groups.
3. Prioritises the need for all leaders to understand how improvement works and plays an active role in its adoption and success.
4. Drives transformational change by creating a culture that fosters innovation and change at a team, Care Unit, Care Group and organisational level.
5. Ensures there is effective governance, oversight and assurance around the Care Groups strategic quality improvement portfolio.
6. Responsible for the delivery of quality improvement collaborative plans and progress reports.
7. Provide expert content knowledge about all aspects of continuous quality improvement.
8. Lead on the preparation of papers on key strategic QI projects/collaboratives and present to relevant stakeholders.
9. Have the ability to teach improvement science, quality improvement concepts, tools and techniques.
10. Communicate complex information and develop relationships with all levels of clinical and non-clinical staff.
11. Manage complex, sensitive and contentious information appropriately.
12. Look for opportunities to develop all areas of work in line with a culture of continuous quality improvement.
13. Coach and articulate to others the use of various improvement methods.
Person Specification
Qualifications - Academic / Professional
* Masters in health / social care, improvement, change management subject or applicable experience.
* QI qualification or equivalent experience.
* Experience of project and programme management techniques and tools.
Training
* Evidence of ongoing CPD.
Knowledge
* Proven and significant leadership experience and/or formal management qualification.
* Proficiency with office systems and computers.
* Proven experience of leading and delivering complex change and strategy development programmes.
* Detailed understanding of all aspects Improvement Science.
* Improvement Methods such as Improvement Kata Model for Improvement, Lean, collaborative models, PDSA and process mapping.
* Ability to analyse data and make assessments on a range of projects measuring programme impact.
Experience
* Extensive experience of involvement in front line delivery of multiple quality improvement programmes.
* Extensive experience in the design, delivery and evaluation of quality improvement programmes.
* Proven ability to use a coaching/mentoring style to support staff development.
* Experience of facilitation of multiple groups of people including senior leaders.
Skills
* Strong external communications skills in a politically sensitive environment.
* Ability to prepare and produce concise insightful communications for senior stakeholders.
* Ability to analyse highly complex issues.
* Demonstrable leadership, vision, strategic thinking and planning.
* Excellent communication skills, written and verbal.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Nottinghamshire Healthcare NHS Foundation Trust
£62,215 to £72,293 a year per annum pro rata
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