Lounge host/hostess

Lounge Host/Hostess


Salary: £12 - £13.50 per hour
Location: Heathrow Airport, London
Employer: Staffing Match

Position Overview:
Staffing Match is proud to work with a leading Airline Catering company striving to be the UK's top inflight service provider. To support this goal, we are recruiting a dedicated, customer-focused Lounge Host/Hostess to join our Heathrow Airport team.

This role is ideal for those passionate about hospitality, with keen attention to detail and a commitment to delivering premium service. As part of a dynamic team, you will provide first-class hospitality to passengers from all airline classes, including First Class, Business Class, and VIP guests.

Be part of an exciting role where your efforts contribute to outstanding guest experiences in one of the busiest airports in the world!



Key Responsibilities

* Deliver exceptional silver service to lounge guests.
* Build positive and cooperative relationships with team members.
* Maintain impeccable cleanliness and food presentation standards.
* Coordinate with chefs to handle special requests from guests.
* Provide warm greetings and assist guests with professionalism.
* Look for opportunities to enhance the guest experience proactively.
* Represent the company with professionalism and excellence.


Candidate Requirements