HEIDENHAIN is a standard-setting pioneer in measurement, control, and drive system technology, developing products like linear encoders, angle encoders, rotary encoders, and CNC controls for various industries. The company's practical software solutions empower users to digitalize their manufacturing ecosystem, with applications in semiconductors, electronics, machine tools, and production equipment automation. HEIDENHAIN GB is headquartered in Burgess Hill and offers innovative solutions for demanding positioning tasks.
Role Description
This is a full-time remote role for a Field Service Engineer at HEIDENHAIN GB Ltd. The Field Service Engineer will have a clear and logical approach to fault finding electronic control systems as well as reactive service. Able to work alone using your own initiative but also able to liaise with other team members for coordinated problem-solving as required. Working to observe current health and safety practices. A willingness and flexibility to travel the UK and Ireland. Training will be provided at Burgess Hill, UK and Traunret, Germany. Expectation to deliver outstanding customer service on a day-to-day basis with each customer interaction.
Qualifications
* Field Service and Technical Support skills
* Troubleshooting abilities
* Experience in Preventive Maintenance
* Excellent problem-solving skills
* Ability to work independently and remotely
* Knowledge of CNC controls and automation systems is a plus
* Technical degree or relevant certification
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Industrial Machinery Manufacturing
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