Sales Account Manager
Richard Designs is a leading designer and manufacturer of dresses and accessories. We sell to over 1,000 specialist retailers in the UK, Europe, and North America and are looking for an enthusiastic salesperson to join our established sales team.
Most of our clients are independent owner-operated retailers. We value our clients and work hard to build a personal relationship with them, focusing on long-term success. We are looking for a warm and genuine salesperson who wants to help our clients succeed in business with our products.
No experience in our industry is required, and full on-the-job training will be provided to understand our product and our market. This role is based in the office, with the opportunity to host virtual appointments, visit customers in their own shops, as well as inviting clients to our showroom and meeting them at trade shows.
Your key responsibilities will include:
1. Keeping in close contact with your portfolio of approximately 200 clients through regular telephone and email contact to ensure their needs are being met and every available opportunity to promote our product is being taken.
2. Selling new products, product categories, and seasonal offers to your clients by way of appointments at their stores, appointments in our showroom, or virtually.
3. Providing assistance to your clients when complex issues or inquiries arise, which cannot be met by our first-line customer service team.
4. Promoting and attending on-site events to show our product to existing and prospective clients.
5. Attendance at trade shows in the UK at least twice per year.
6. Qualifying and building new relationships with prospective clients.
7. Converting prospective client leads to new regular customers, successfully onboarding them as a stockist, and continuing to identify additional opportunities to grow our business together.
Key skills and experience we are looking for:
* Previous experience in a sales role is desirable but not essential, as long as you have the motivation and drive to care for customers and close sales.
* Experience in a customer-facing role, working with clients and building long-term relationships (this could be sales, customer service, support, or similar).
* Excellent listening skills with a positive attitude and a polite and friendly manner.
* Excellent communication skills in both written and verbal form.
The following experience is desirable:
* Experience in the fashion industry.
* Experience of B2B sales.
Benefits:
* Salary will be dependent on skills and experience + commission.
* Generous 7% pension contribution from the employer (employee contributions can be added but are not required).
* Product discounts for employees.
* Free on-site parking, tea, and coffee facilities.
* Full-time, permanent role, 37.5 hours per week office-based.
Please submit your CV for consideration, along with a covering letter detailing your current salary.
Job Types: Full-time, Permanent
Schedule:
* Monday to Friday.
Application question(s):
* Have you included your current salary with your application?
Experience:
* Customer facing: 2 years (preferred).
* B2B sales: 2 years (preferred).
Licence/Certification:
* Driving Licence (preferred).
Work Location: In person
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