Wagamama Greater London, England, United Kingdom
Leadership Development Specialist
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At wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced, Japanese ramen bars since 1992, a celebration of Asian food brought wagamama to life.
We’re looking for a Leadership Specialist to join us on our continuous journey of true nourishment.
The Role |
At wagamama, every day in small ways, we work to be better than the day before. As a Leadership Specialist, you will be responsible for growing brilliant kaizen leaders who lead with love and are committed to making wagamama a truly inclusive place to work, where our teams feel represented and belong.
You will do this by |
* Being the owner and guardian of our leadership framework, ensuring all our leadership development interventions and tools across wagamama are aligned to our direction of travel.
* Designing and delivering highly impactful and experiential leadership development interventions for all senior leaders within our business while owning the effective rollout of our leadership tools (Insights Discovery, 360s, Leading with Love Toolkit, etc.) that give our leaders the skills, knowledge, behaviors, and mindset to lead with love.
* Partnering brilliantly with our senior learning specialist by co-designing and co-delivering career pathway development programmes for our fab 4 leadership population and being a key player in our L&D centre of excellence to ensure learning and development and leadership development work brilliantly together.
Accountabilities |
* Designing and facilitating highly impactful experiential leadership development programmes for senior leaders through to area managers (c.60 leaders) to support them to reach their full potential.
* Owning the end-to-end learning experience journey of area managers and senior leaders to ensure our impact is not just through programme delivery but heightened through 70% experience, 20% exposure, and 10% expertise development touch points so the learning is fully embedded.
* Partnering brilliantly with our senior L&D specialist to co-design and facilitate career pathway programmes for our restaurant leadership teams we call fab 4 (GM, AGM, Head Chefs, Snr Sous Chefs) and being a key player in our L&D centre of excellence to ensure learning and development and leadership development work brilliantly together.
* Leading on the effective running and embedding of Insights Discovery profiling tool with a view to positively impact our leaders’ self-awareness journey.
* Leading on the design, launch, and rollout of our leadership toolkit on Sodatsu (our learning platform) which will give our leaders the tools to lead with love; working with the L&D team to ensure it always remains relevant and up to date.
* Acting as a trusted advisor to people business partners, providing guidance on how to enhance leadership capabilities while driving a learning culture where our leaders own their own development and support with ad-hoc requests as required.
* Working in partnership with our L&D centre of excellence to ensure that programmes are mapped across the year to maximise impact and resource allocation for best results.
* Leading on how we grow brilliant kaizen leaders across all leading with love communication touchpoints (e.g., mid-year and end of quarter reviews, senior leaders meetings, conferences, etc.).
* Collaborating with our learning design team to ensure that our leadership materials and content are in line with our learning brand.
* Partnering with our kaizen culture lead to ensure we are inclusive by design for all leadership development interventions and partnering together with Whitl so we maximise spaces on Whitl inclusion leadership programmes.
What We Look For |
Facilitation and Training Skills
* Strong track record of delivering highly engaging, high-impact, experiential workshops and leadership programmes, with a strong expertise across a blended learning model.
* Exceptional leadership design skills for mid to senior-level audiences.
* Ability to align leadership programmes with organisational goals and culture.
* Effectively rolling out leadership programmes from its inception through to rollout and follow-up, making it an impactful end-to-end journey.
* Proficient in using data and metrics to assess programme impact.
Critical Thinking and Problem Solving
* Analytical mindset to diagnose challenges and quickly and impactfully develop innovative solutions.
* Have a growth mindset recognising the brilliant impact this can have on self, others, and the business.
We offer a competitive annual salary, discretionary 20% bonus opportunity per year, pension contribution, 25 days holiday plus all bank holidays, various discounts across retail, hospitality, and leisure, internal progression opportunities, fully funded apprenticeship programmes to support your growth, Kintsugi wellness access to councillors, cycle to work scheme, discounted gym and leisure, family-friendly policy, financial wellbeing support, and more.
Seniority Level
Associate
Employment Type
Full-time
Job Function
Training and Project Management
Industries
Professional Training and Coaching, Hospitality, and Human Resources Services
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