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Human Resources Business Partner Support
Sector: Human Resources
Role: Partner
Contract Type: Permanent
Hours: Full Time
About Network Rail
Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. Watch our video to find out more!
We're continuing to build a diverse organisation which is representative of the people we serve. We want to harness the skills and expertise of our people and attract the best talent, to enable a safe and accessible railway for everyone. To learn why inclusion is important to us, please click here.
About our people and the recruitment process
We're an inclusive employer of choice and we welcome applications from everyone! We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work-life balance. We're also a Disability Confident Leader employer and we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.
Brief Description
This role sits within Route Services, a division of Network Rail that provides the Routes with services so they can help Network Rail deliver a better railway for a better Britain. We support the Routes with a myriad of services and supplies they need to maintain and operate the railway.
About the role (External)
Join our team as an HR Business Partner Support (Employee Relations) and play a pivotal role in empowering our Employee Relations team to create a positive, thriving workplace. You'll provide proactive and professional support, helping to deliver impactful Employee Relations strategies while ensuring employees and leaders alike feel valued and supported. This is your opportunity to be part of a dynamic environment where your contributions make a real difference in fostering an inclusive and engaging culture!
Key accountabilities include:
1. Provide proactive, professional support to the Employee Relations (ER) team to enable the delivery of Employee Relations strategy.
2. Responsible for producing ER data / reports and analysis insights.
3. Assist with the preparation of paperwork for Employment Tribunal claims.
4. Review the data sourced and proactively seek updates from Case Owners.
5. Assist the ER advisors with Case Management and escalations.
6. Manage the administration process for the Route Services HR Team upskilling sessions and any other training sessions.
7. Support the administration of the Whistleblowing process (Speak-Out).
8. Manage the administration of our third party (HR Direct) contact process (failed contact and allocation of Investigation Managers).
9. Take accurate notes at hearings and investigation meetings when required.
10. Co-ordinate diaries, prepare agenda and papers for meetings with the unions and internal stakeholders and co-ordinate and maintain actions following meetings.
The ideal candidate will demonstrate the following:
Essential
1. Ability to work independently, and as part of a small team whilst demonstrating initiative.
2. High level of accuracy and attention to detail.
3. Ability to work to tight deadlines (especially in relation to Employment Tribunals where deadlines are set by the Court).
4. Strong time management and prioritisation skills.
5. Planning and organisational skills.
6. Ability to write and respond to emails and written correspondence.
7. Strong verbal communication skills.
8. Resilient, adaptable, agile.
9. IT literate, strong excel, word and PowerPoint knowledge.
10. Research and analytical skills.
11. Experience of supporting the delivery of HR initiatives and projects.
12. Awareness of the need to handle confidential / sensitive information appropriately.
13. Flexibility on occasions to work longer hours / travel to meet business needs.
Desirable
1. CIPD Qualified or relevant ER / HR Support experience.
2. Graduate calibre.
3. Good understanding of Data Protection principles.
Company
Every day, 4.8 million people use our network. Keeping Britain moving and building a better railway for the future is full of challenges – but also tremendous opportunities. From our commitments to your development, our range of benefits and our approach to Diversity & Inclusion, we believe there are many reasons to join the team at Network Rail.
We’re proactive in empowering employees with the knowledge to help them progress. We encourage all our employees to be ambitious, and offer great training and career development opportunities.
Your health, wellbeing and benefits
We believe that safety and performance go hand in hand and this doesn’t just mean safety on the railway! We are committed to the wellbeing of our employees and believe, that should come first. We provide access to support services such as our employee assistance program to help you with finances, family, health and wellbeing.
We have a range of benefits including:
* 28 days annual leave entitlement.
* My benefits – Our discounted online shopping site.
* A range of discounted offers including, childcare vouchers, Healthcare offers.
* Subsidies of up to 75% on rail and underground season tickets.
* A range of pension schemes.
* 2 weeks paid reserve leave for our Armed Forces community.
What Diversity and Inclusion means to us
‘Diversity’ means recognising differences between people while valuing the contribution they make. ‘Inclusion’ means creating safe and welcoming workplaces with fair cultures that encourage innovative and fresh ways of thinking.
Disability Confident Leader
Network Rail is an accredited Disability Confident Leader. This means, where a disabled applicant meets the essential criteria for any of our vacancies, they will receive an interview.
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