Join our team and provide exceptional hospitality as a Hospitality Team Member in YHA Ambleside. A fun and varied part-time role with flexible hours, £11.44 per hour, and exclusive staff benefits.
Exclusive Staff Benefits:
* 10 nights free hostel stays per year for you and up to 3 friends or family
* Access to YHA's staff discount and cash back portal
* Free YHA Membership each year
* Access to support via our Employee Assistance Program
Your Responsibilities:
* Provide great customer service to all our customers, members and guests.
* Work on reception, offering insights about the hostel and the local area.
* Use our systems for efficient guest check-ins and check-outs, food and beverage sales and service.
* Carry out housekeeping duties, ensuring a comfortable, clean environment for all visitors.
* Assist in the preparation of food and serving food and drinks with genuine warmth, hospitality, and pride.
Requirements:
* Experience of working face to face with customers
* Experience of working in a team
* Excellent timekeeping and flexibility to cover different shifts
* Ability to manage varying pressures and priorities
* Knowledge and understanding of the core purpose of YHA
At YHA, we welcome applicants from all backgrounds and provide a robust induction, ongoing training, and opportunities for personal growth.