I am recruiting for customer service coordinators working for an established business with excellent benefits and hybrid working (once you are fully established in the role).
We are looking for natural problem solvers working in a fun contact centre environment to either work within a diagnostic or planning team who support leading bars, restaurants, hotels, festivals, stadiums, concerts, and events around the UK.
Responsibilities:
1. Provide exceptional customer service in a fast-paced environment.
2. Communicate effectively with technicians and customers to form positive working relationships.
3. Organize and prioritize workloads with a structured approach.
4. Support colleagues and contribute to team goals.
5. Maintain composure under pressure and multitask effectively.
Qualifications:
1. Ideally, a background in office-based customer service, call centre, or high-volume call handling.
2. Strong verbal and written communication skills.
3. Attention to detail and self-motivated.
4. Experience in CRM systems.
5. Understanding of the hospitality/licensed trade is a distinct advantage, but not essential.
Pay: £12.59 plus overtime paid at time and a half and double time.
Hours: Monday - Friday 9-5 - 37.50 or 40 hours per week.
Full training and hybrid working within 6 weeks.
This is initially a temporary contract but could lead to a permanent role after 12 weeks. Parking Available.
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