Job Details
Job Title
Sales Advisor
Location
Tunbridge Wells
Contract Type
Part-Time Permanent
Salary
£12.00 - £12.00 per Hour
Closing Date
14/1/2025
Hotel Chocolat has built a strong position as the UK’s favourite premium chocolate brand. We’re looking for a passionate, enthusiastic and guest-focused Sales Advisor to join our stores team. You’ll engage with our guests to showcase our products in a warm and personable manner ensuring that an amazing experience is delivered through excellent product and brand knowledge.
What You’ll be doing:
* Welcoming our customers and providing excellent service during their visit.
* Till and queue management, including processing transactions, refunds, and exchanges at the till and responding to customer feedback.
* Learning about our range of products, including how we sell, grow cocoa, manufacture our products, allergens, and our commitments to sustainability and ethics.
* Running tasting sessions and demonstrations of products.
* Working with the team to support deliveries and stock, ensuring the delivery area is kept clear and tidy in line with our health and safety guidelines and maintaining the appearance of the store and café areas.
* If your store has a café area, preparing hot and cold drinks, ice creams, and snacks according to our guidelines and processes while adhering to allergens, quality, and health and safety standards.
You don’t need retail experience to work here; however, we ask that during your time with us, you commit to being a true brand ambassador and support where you can to the success of the store and your team.
Our gift to you for going the extra mile every day…
* £12.00 per hour (London stores - £13.00 per hour), Republic of Ireland - €14.50 per hour.
* Incentives based on performance.
* 50% unlimited staff discount to treat yourself and your friends and family.
* 70% discount off a stay in our Hotel in St Lucia.
* We recognise that our employees may wish to balance their work and family/home life and therefore we are open to discussions around flexible working.
* A chance to work in an exciting, innovative and expanding company.
If you want to be part of the team spreading happiness through chocolate, click Apply and we’ll be in touch!
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