Group Billing Manager
Basingstoke, Hampshire (travelling to other Group offices as and if needed)
Permanent, full time
Salary up to £45k DOE
The UKs leading communications provider - People, Integrity, Empowerment and Passion
Our client, Southern Communications Limited bring people and technology together since 1965. With Head Quarters in Basingstoke, Hampshire they encompass a variety of subsidiary businesses that all have a strong entrepreneurial spirit and as a group, they specialise in the delivery of services across the spectrum of communications technology.
They are now looking for an experienced and tenacious Group Billing Manager to join their busy team. You will focus on leading the monthly Bill Run for all Direct companies, whilst ensuring the accuracy and efficiencies of the processes compliance with both business needs and industry standards.
Group Billing Manager, the role:
* Overseeing generation of invoices for all Direct businesses billing
* Maintaining data in billing system to suit business needs
* Managing Billing Team Lead and providing support to all billing employees
* Carrying out on the job training and quarterly 1 to 1's (including annual appraisals)
* Training and development of other departments across the Direct group companies
* Preparing monthly reports and challenging current reporting methodology to improve quality
* Reviewing existing processes and internal reports to standardise, simplify and automate
* Overlooking procedures of best practices and standards
* Looking after continual cycle of process improvement for internal teams where billing is the final endpoint
* Upholding the quality management systems in line with ISO:9001 and internally documented practises
Group Billing Manager, the person:
* Previous experience within a similar, managerial role is essential
* Familiarity with Telecom industry would be desirable
* In-depth knowledge of Excel (including Pivot tables and other problem-solving formulas)
* Great leadership and organisational skills seeking continual efficiencies
* Analytical mindset ability to read and present data
* High attention to detail with a passion for accuracy
* Confident and innovative, but calm under pressure
* Team player, yet with professional attitude
* Excellent communications skills capable to put a point across clearly, both verbally and in writing
* Knowledge of Affinity Billing System would be desirable
Group Billing Manager, the benefits:
* Competitive Salary
* Day off for your birthday
* Flexible working hours
* 21 days of Annual Leave rising to 22 days after 3 years and 25 days after 5 years (plus BH)
* On-site canteen offering free breakfast (pastries) and lunch (soup) daily
* Employee Assistance Programme
* Opportunity to work within a great environment and personal development orientated business
* Free onsite parking
Pure Human Resources Limited works in partnership with Southern Communications Limited in providing HR and Recruitment support. No applications from agencies please.
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