Internal Business Development Manager
Hybrid
HSS ProService is shaking up the building services industry, with a game-changing online marketplace for tools, equipment and materials. Born from HSS Hire's legacy, we've evolved into a tech-first business, driving innovation, sustainability and bold digital solutions.
Ready to disrupt the norm and shape the future? Join us and build your career at the forefront of industry transformation.
The team you'll join:
This role offers plenty of opportunity for growth and development, giving you a chance to gain invaluable insight into multiple facets of HSS ProService, and allowing you to reach your full potential. With an amazing, driven team culture, there are lots of exciting incentives that take place all within our brand new HQ!
The impact you'll have:
We’re currently looking for passionate Business Development Managers to join our exciting ProService Sales Team at our head office in Manchester, where you’ll be championing a true mix of client relationship management and new business sales.
A typical day:
1. Proactively reach out to customers through outbound calls daily to foster relationships and drive sales growth.
2. Building relationships with lapsed customers, low spenders, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets.
3. Working with the Customer Excellence Team to ensure smooth handover, conversion and ensure transactions are efficiently completed.
4. Effectively cross-sell, upsell and maintain a thorough understanding of our products and services, introducing customers to new and innovative products and educating them about the full product and service offer across our divisions.
5. Meet and exceed sales targets and KPI’s such as revenue, call volumes and quality, talk time and orders raised.
What you'll bring:
1. Proven track record in sales or business development, with a demonstrable ability to meet or exceed targets.
2. Excellent communication skills, both verbal and written, with the ability to engage effectively with customers.
3. A resilient and proactive mindset with a dynamic and dedicated attitude.
4. Self-motivated and results-driven, with a proactive approach to problem-solving.
5. Ability to work autonomously as well as collaboratively within a team.
6. Prior experience in outbound calling or customer contact roles is desirable.
What you’ll get back:
Join a forward-thinking team that's committed to transforming how businesses operate, using the latest technology and a bold vision. If you're passionate about being part of an industry disruptor, this is the place to build your career.
* Your birthday each year as annual leave to spend how you want to!
* One day per year, you'll have the option to contribute to local voluntary work, an opportunity to give back to your community.
* Training and development - you will get the opportunity to continuously further your career and opt in to courses suited to your role.
* Wellbeing and Healthcare support– you are the heart of our business, and we are committed to making sure you stay happy and healthy at work and at home.
* A culture of revolution; a chance to be a part of a pioneering change, by driving digital and technological changes to a traditional industry.
* Discounts and cashback on our perks site with a huge range of purchases including days out, restaurants, gym memberships, shopping and lots more.
* You will get the choice of other flexible benefits that work for you through our Benefits portal – you pick the benefits you want such as Critical Illness Cover, Cycle To Work, Holiday Buy Scheme and more.
HSS ProService is revolutionising the building services industry, offering a cutting-edge online marketplace for tools, equipment and materials. Building on HSS Hire's legacy, we're blending innovation and customer-driven solutions to focus on sustainability.
Our ED&I promise:
We are laying the foundation for a new era in the building services industry, creating a place where every voice helps build the future. No matter your background, if your contribution will help grow our business we want to hear from you.
We're committed to breaking down barriers and shaping a community that's as diverse as the ideas that power it. Here you belong, because a truly pioneering platform is one where everyone has the chance to contribute.
Don’t feel like you tick every box? Studies show that women are less likely to apply if they feel they don’t meet 100% of a role’s criteria. Diverse thinking is at the forefront of what makes us, us – so we encourage your application even if you do not tick every box, and if you have any questions, please email ProCareers@hss.com where one of the team will be in touch.
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