Job summary
As an Admin Assistant at a Barchester independent mental health hospital, you'll carry out a range of responsibilities to help deliver quality care and support for patients. This varied role involves answering the phone, handling files, supporting managers, meeting and greeting visitors, engaging with patients, and showing prospective clients and their families around the facility.
Main duties of the job
The Admin Assistant role at Barchester Healthcare's independent mental health hospital in Billingham involves a wide range of administrative duties. You'll be responsible for answering the phone, managing files, and providing support to the hospital's managers. Additionally, you'll meet and greet visitors, interact with patients, and give tours to prospective clients and their families. The goal is to create a vibrant and welcoming environment for all.
About us
Barchester Healthcare is a leading provider of independent mental health services in the UK. The company operates a network of hospitals and care homes, delivering high-quality care and support to individuals with various mental health needs. Barchester is committed to creating a positive and inclusive environment for both patients and staff.
Job description
Job responsibilities
ABOUT THE ROLE As an Admin Assistant at a Barchester independent mental health hospital, you'll carry out a range of responsibilities to help us deliver the quality care and support our patients deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with patients and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.
ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our patients and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.
REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'
And so much more!
If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Person Specification
Qualifications
Essential
1. To be successful in this Admin Assistant role, you'll need strong multitasking abilities, good computer skills, and a confident telephone manner. It's also important that you have a genuine interest in people and can build positive relationships with patients, their families, and visitors.