Revenue Officer
Local Authority York
Monday to Friday 08:30-17:00
3 Month Contract – Potential for Extension
North Allerton Based
£15.80ph Umbrella
Job Purpose
We are seeking a skilled and motivated individual to join our team as a Revenue Officer. This role is essential in helping to manage the recovery of debts owed to the Local Authority, including Council Tax and Business Rates arrears. The successful candidate will be responsible for handling a range of accounts in arrears, from initial stages of debt management to enforcement procedures, ensuring all actions are taken in accordance with relevant guidelines and legislation.
Each day in this role is different, with a mixture of managing accounts, dealing with debtor inquiries, and taking necessary enforcement actions. The successful candidate must be comfortable working with customers who are in financial difficulty, while ensuring that all debt recovery actions are conducted in a professional and legally compliant manner.
Main responsibilities
Customer Interaction: Communicate directly with customers who are in arrears with their Council Tax and Business Rates, via telephone, email, and written correspondence.
Debt Management: Make arrangements to clear outstanding debts and chase missed payments.
Account Management: Handle accounts both before and after the granting of Liability Orders, ensuring the correct action is taken for each case.
Enforcement Actions: Deal wi...