For jobs located in Wales, the ability to speak Welsh is desirable. From the design and development of policies to the delivery of services supporting work, welfare, pensions, and child maintenance, DWP is the Government's largest department. People are at the very heart of what we do. We ensure disabled people can live more independent lives; help tackle poverty and homelessness; provide a financial foundation for a secure old age; and support families ensuring children can fulfil their potential. DWP has the largest commercial estate in government and our team is committed to being smaller, greener, and better - helping people to work, grow and thrive. Our estate provides accommodation for colleagues who support millions of daily customer interactions in Jobcentres and Health Assessment centres, back of house offices delivering frontline services, and hub sites housing expert functions such as Policy, Finance, Digital, and HR. The DWP Estates function ensures the smooth and efficient operation of this network on a day-to-day basis. We manage a private sector supply chain that delivers essential services such as security guarding, maintenance, property and leasehold, construction, cleaning, and facilities management. Many of these services are business critical and we cannot safely open our offices without them. Our ambitions are to:
* Transition to a smaller, more affordable, and adaptable estate
* Invest in improving DWP's buildings and infrastructure, conducted mainly through an extensive programme of planned replacement works
* Meet our agreed Government Greening Commitments - creating a culture where sustainability is embedded
* Expertly deliver cost-effective services
* Create a professional working culture that is best in class across the Government Property world
There is no better time to join us as we transform our estate and make our buildings fit for the future. Working alongside the Governance and Control team, as part of the Design, Compliance, and Sustainability department, this role is responsible for delivering the quality assurance programme. Key responsibilities include:
* Accountable for the delivery of the internal quality assurance programme, action plan, allocate owners, and manage completion
* Responsible for monitoring if assurance findings are followed up by the owners for closure of any non-conformances and/or observations and flagging any discrepancies
* Lead the design and provide comprehensive internal quality reporting, communicating reports to key stakeholders
* Support with Quality Management System documentation
* Lead supply chain quality assurance; documenting corrective actions agreed within the mandated timescale
* Support Lead Quality and Process Manager in quality-related issues across DWP Estates and its supply chain network
* Gather and analyze data then use this to prepare QMS Management reports
* Development of training and awareness materials
* Support the Governance and Control team in the use of DWP/OGD tools e.g. SharePoint
* Responsible for identifying any quality risks and supporting with any risks identified by others
* Promote that the QMS is understood and used by colleagues across the DWP Estates Team
* Work with the Estates supply chain management team to ensure supplier QMS's are fit-for-purpose
* Work with the Estates supply chain management team to ensure they are fully aware of Quality related industry standards and best practices. Promote best practice with supply chain
* Supports DWP Estate with assuring that Functional Standards are understood and adhered to
* Continually seeks to improve and help others improve processes and quality so that DWP Estates operates as consistently and efficiently as possible
Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal, and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
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