Sales Representative - Renewals - German
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This range is provided by Concentrix. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base Pay Range
About Us
Concentrix is in the IT, Technology, and Finance industries. Being part of our team, you can enjoy:
* 100% work from home
* Extra day off in your birthday month
* Volunteer Time Off (VTO), paid time yearly to volunteer with an organization of your choice
* Training program
The Sales Representative is responsible for ensuring that customers' questions and queries are answered throughout the year, which involves liaising with other parts of the business to resolve issues quickly and to a high standard. You will work in the Renewals team, focused on cross-selling and upselling.
Critically, the Sales Representative will ensure that we generate the customers' contracts each year on time and introduce additional products to help their business run more effectively. You will have a pipeline of existing businesses to support.
This role is ideal for people who are organized, able to solve problems, and enjoy building relationships.
Duties and Responsibilities
* Ensure that client customers are consistently satisfied with the client’s products and services, and resolve escalated issues.
* Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth objectives.
* Serve as a single point of contact for the client customer and coordinate the work of client service teams.
* Manage sales territory and achieve monthly quotas.
* Identify opportunities for additional product or service sales.
* Use data to influence the buying/renewal process.
Qualifications
* Fluency in German.
* Demonstrated ability to communicate effectively in a fast-paced environment while developing positive relationships.
* Passion for exceptional customer experience and sales.
* Problem-solving skills.
* Excellent knowledge of MS Office programs.
* Excellent verbal and written communication skills.
* Demonstrated ability to prioritize and multi-task.
* Experience with IT sales is a plus.
Together, let’s do something great! If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 270,000+ people around the globe choose to call Concentrix home.
We are proudly one team, one company, One Concentrix and we invite you to join us!
Seniority Level
Associate
Employment Type
Full-time
Job Function
Customer Service
Industries
Outsourcing and Offshoring Consulting
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