Overview
As one of the fastest growing and highest rated commercial energy suppliers in the UK, we are looking to recruit an enthusiastic and organised TPI Account Manager, New Connections Specialist, based at our office in Guiseley, Leeds.
You will be operating within the highly competitive SME sector; the focus of the role is to manage the TPI accounts, ensuring value is generated by identifying and managing new and existing TPI partnerships. You will specifically focus on building out portfolio of partners delivering New Connection Supply Agreements as well as our Siteworks and Connected Services offering. Applicants should have a minimum of 2 years’ experience working for an energy supplier building TPI relationships, selling gas and electricity contracts in the SME and Mid-market.
Reporting to the Head of TPI Sales and working within a team to effectively drive quality and service. Ensuring that TPI’s and customers are always provided with a high level of service.
At UGP we aim to attract people from diverse backgrounds to build on our inclusive culture. We welcome applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity or sexual orientation.
Responsibilities
* Deliver personal and team sales targets.
* Negotiate gas and electricity supply contracts.
* Manage and develop new and existing TPI partnerships to increase new business revenue through the channel. Including managing engagement through telephone and face to face meetings.
* Managing a renewal portfolio to maximising retention and revenue.
* Develop a personal portfolio of partners delivering New Connections and support the team in marketing UGPs offering to the wider portfolio.
* Manage the Channel’s post sale processing of New Connections, ensuring timely and successful installations.
* Work with Internal Stakeholders to improve SME New Connections offering.
* Proactively develop and improve propositions with TPIs, identifying additional areas of added value business for both parties.
* Production of bespoke sales quotations and tenders for TPI’s and processing of all sales contracts.
* Achieve excellence through delivery of market leading customer service.
* Supporting back-office functions in providing aftersales support and customer care.
* Monitor/Report on competitor/TPI activity.
* Understand and manage TPI portfolio performance – Live rate, consumption, debt, etc.
* Manage sales relationship plans and provide detailed weekly and monthly reporting.
* To ensure that all contractual paperwork is completed in a timely manner.
The Individual
* Ability to manage high workloads and balance priorities.
* Ambitious character with a drive to achieve target.
* Excellent communicator and expert negotiator.
* Excellent numerical and problem-solving skills.
* Presentation and report writing skills.
* Strong planning and organisational skills.
* Microsoft Office proficient.
* Previous experience in B2B sales or Account Management role.
* Proven ability to manage long term relationships.
* Educated to a degree level or equivalent experience desirable but not essential
* Experience of working within a TPI framework is essential
* Understanding of the Gas & Power SME Markets is desirable but not essential
* Working knowledge of the industry New Connections processes, Gas & Power.
Join the Team
* Excellent salary based on your experience
* Regular company socials
* 25 days annual leave (plus Bank Holidays) and holiday purchase scheme for up to 5 more holidays per year
* Fun and energetic environment
* Scope to grow with a vibrant business
* Monday – Friday: 9-5pm, with some hybrid working considered
* Health and Wellbeing Program
* Cycle to Work Scheme
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