Job Description
Job Title: Financial Services Customer Resolutions Manager (Complaints)
Department: Customer Resolutions
Management Responsibility for: Management of a Team Leader and up to 15 Complaints handlers
Reports to: Call Centre Manager
Location: Glasgow Cuprum UK (Hybrid - 3 Days in Office 2 Days - Work at home)
Contract Type: Full time ( 40 hours per week)
Job Summary / Overview
Main responsibilities of the r...
ZIPC1_UKTJ