Summary
Kick-start your HR career with a Level 3 Apprenticeship in HR Support! We're looking for a motivated person to join our team in Birmingham, gaining valuable experience with a leading technical services company. This is your chance to learn, grow, and build a strong foundation in HR. Apply today!
Wage
Competitive
Training course
HR support (level 3)
Hours
Monday to Friday, 8:30am to 5pm with one hour for a lunch break.
36 hours 30 minutes a week
Possible start date
Monday 1 September
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Below are some of the activities you will be involved in:
* Engage with the wider HR team across all business units, ensuring consistency and collaboration where possible.
* Engage with middle management on a regular basis to ensure they are benefitting from HR support.
* Be visible and pro active on sites/office, attend regularly to obtain timely feedback and offer support to teams.
* Actively promote continuous improvement and employee experience.
* Actively engage with the completion of the annual performance review process.
* Analyse and inform the outputs of the Performance Development Review process.
* Support with career development mapping and opportunities.
* Participate in ER meetings, enable managers and ensuring unnecessary risks are mitigated.
* Using people data, support with all ED&I activities.
* Support HR Business Partners with high priority change activities.
* Collate and interpret people data to produce monthly people information.
* Be output driven and work flexibly around the needs of the business and area including frequent travel.
Where you’ll work
Birmingham
B37 7YN
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
BIRMINGHAM METROPOLITAN COLLEGE
Your training course
HR support (level 3)
Equal to A level
Course contents
* Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
* Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
* Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
* Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
* Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
* Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
* Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Your training plan
* 18 months duration, including End Point Assessment.
* Weekly 3 hour session, tutor led on Teams.
* Tutor visits to workplace every 4 - 6 weeks.
Requirements
Essential qualifications
GCSE in:
* Maths, English and Science (grade 4/C or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Organisation skills
* Problem solving skills
* Administrative skills
* Analytical skills
* Logical
* Team working
* Initiative
* Non judgemental
Other requirements
We reserve the right to close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as possible.