Check and monitor the practices generic email account, transferring clinical records, allocating to workflow for review by doctors and responding to queries from Health Professionals, patients and third parties To distribute daily pathology laboratory results within the clinical system for clinicians review To monitor and process daily administrative Anima requests To monitor and process clinical correspondence via Anima Workflow systems Answering incoming phone calls, transferring calls or dealing with the callers request appropriately To register and monitor new patient registrations via the Healthtech-1 portal To process new patients' medical records and deductions To deal with enquiries via telephone and email from private companies e.g. Insurance companies, patients and Solicitors and keep appropriate records, forwarding information as requested Process Subject Access Requests adhering to GPDR guidelines To support with the monitoring of the practices performance relating to QOF compliance Please see attached Job Description for further details