Starting 17th March for 8 weeks initially - 22.5 hours per week (13:30-18:00) - Cardiff
Your new role
* Welcome visitors to the campus, build an understanding of service user requirements and support their travel to destinations throughout the campus.
* Provide a professional and efficient switchboard service, responding to all internal and external calls.
* Support with general enquiries, taking and relaying messages, receiving and issuing access cards and keys.
* Assist with events taking place on campus
* Process vehicle bookings, visitor parking and operate vehicle access barriers.
* Working hours 13:30–18:00 (Monday to Friday)
What you'll need to succeed
* Excellent understanding of how to provide superb customer care, supporting enquiries in a courteous, helpful and informed manner.
* Working knowledge of Microsoft Office packages including Word, Excel and Outlook.
* Clear communication skills written, over the telephone and in-person, able to interact with, and manage the expectations of a variety of service users.
* Experience of working in a customer-focused environment.
* Experience of answering and transferring telephone calls.
What you'll get in return
* £13.27 per hour
* On-site parking
* 8 weeks temporary role with possibility of extension
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4660669