Technical Support Officer
Job Description: Technical Support Officer (Mechanical / Electrical)
£27,000 - £35,000 + Training + Progression + Monday to Friday + Days + Excellent Company Benefits
Ideally Located: Wellingborough, Rushden, Northampton, Kettering, Raunds, ETC
The Company: This company is a long-established distributor with over 80 years of experience in the electrical and mechanical engineering sectors. Known for its exceptional customer service and stock availability. Currently expanding their technical team to support continued growth.
Role Overview: To provide technical support and assistance to customers, ensuring effective solutions to their engineering challenges.
Key Responsibilities:
1. Provide technical support to customers regarding mechanical and electrical products.
2. Assist in troubleshooting and resolving customer issues.
3. Collaborate with the engineering team to enhance product knowledge.
4. Maintain accurate records of customer interactions and technical solutions.
Qualifications:
1. Experience in technical support or engineering roles.
2. Strong problem-solving skills.
3. Excellent communication skills.
4. Relevant degree or equivalent experience in mechanical or electrical engineering.
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