Bilingual German Speaking Customer Service Agent Location: Wokingham - Working from Home Salary: £12.50ph Type: Ongoing Temporary Working Hours: Mon- Fri, 8am - 5pm Start Date: To Be Confirmed My client are looking for a German Speaking Customer Service Agents to join their team with this exciting new Global campaign. We are looking for candidates who have got strong experience in providing solutions to customers, managing the deliverables of campaigns, managing relationships with customers and excellent Microsoft Office ability particularly Outlook. The role is homebased and is paying £13.50ph holiday pay and will entail responding to emails and telephone calls from customers who will have received notification regarding the recall product. The start date is yet to be confirmed. Customers will communicate with you on this recall campaign by email and telephone and you will be trained on how to answer the queries. Daily Duties Managing the relationship and briefing requirements Answering Email and calls in a timely and efficient manner Working with colleagues to run successful campaigns To manipulate data and present data results to the clients in the required format To liaise with customers as part of the project co-ordination processes Ability to use own initiative and apply common sense to all work situations Requirements Visibility of having worked in a customer service role previously Calm and patient manner Competent in all aspects of MS Office packages specifically Outlook Developed communication skills, including written, spoken. A conscientious work ethic and strong understanding of meeting and achieving deadlines