TRO Production Manager - FTC starting Feb 2025 - Dec 2025
TRO is a global, full-service experiential marketing agency. We design, build and deliver campaigns that bring brands and businesses to life in the real world. Whether it’s imaginative experiential, logistical operations or impactful sponsorship activations, we work with global brands and market challengers alike to create memorable moments with participation at the heart.
Our culture is founded on the ethos of learning through experiences in real life, with our teams empowered to participate in the things they love!
We are looking for an experienced Production Manager to join our London team, specifically overseeing delivery of a global programme of high-end retail fit outs for a heated tobacco client.
We welcome applicants from all backgrounds with differing lived experiences – reasonable adjustments can be made to ensure the interview process is accessible for all.
A bit about the role:
* You will be the point of contact for client, internal colleagues and local market Production Managers ensuring all production elements of the projects you are overseeing are delivered on time, on budget and with flair.
* You will be expected to set goals and deadlines, managing the full production process from store identification, specification and install across multiple global stores in 2025.
* You will create cost estimates, own the production budgets, negotiate best rates and protect margin.
* You will be involved in the ideation and feasibility checking stage of a project managing the 2d and 3d creative process. Working close with the creative team to ensure we are as creative as possible but aiming to deliver on budget and achievable solutions.
* You will have a strong ability either in understanding global retail fit out procedure and process, or have the ability to decipher and adapt quickly.
* You will build relationships with and ensure that suppliers deliver the right solutions for TRO and our client, exceeding expectations on quality and always delivering on budget.
* You will run an onsite crew, ensuring the best use of skill sets, health and safety compliance, staff welfare and progress reporting – and will be expected to be on site for part of the project build/ install/handover, whilst remotely managing the local market Production Managers for the balance.
A bit about you:
* You have experience in a similar role/ environment, specifically in high end retail or commercial fitout.
* You will be self-motivated, proactive, flexible, adaptable, resourceful with ability to adapt and respond to changes in project scope, resetting priorities to meet deadlines.
* You will be detail-oriented, organised, and efficient with an ability to simplify the complex into clear plans!
* You will have experience working in a team-oriented, collaborative environment and thrive in it!
* You will have excellent communication, leadership, problem solving, and decision-making skills.
* You will have proven experience interpreting visuals and drawings to identify what is needed to deliver a project.
As a bonus you might also bring:
* A practical understanding of retail fit out production methods and restraints.
* Previously delivered global retail or commercial fitout projects in one or more of the following markets: Dubai, Seoul, Greece, Japan and Spain.
* A network of suppliers in Set Building, Metalworking, Graphics Production.
* A good knowledge of Vector works.
Why work for TRO?
* We work with some cool brands on epic projects; check out our work here: www.tro.com
* We are exceptionally lucky to be part of the Omnicom Group (global leader in Marketing Communications). We get to collaborate with and learn from some of the best marketers, but still do things the TRO way!
* Our Benefits: On top of salary, and the usual kind of benefits we offer:
Enhanced Maternity
Employee Assistance Programme: inc. medical consultations & resources
Gym, theatre ticket, wellbeing product discounts
Learning Pathway to help you become legendary!
In Real Life Experience Programme with tickets to events, museums and more….
* We have an active social calendar – we like to work hard and play hard too! Each of our offices has a Social Club, whose sole mission is to fly the social flag and get as many people involved as possible. From bake offs to summer parties and everything in between.