About Chetwood Bank: We’ve been challenging the way financial services firms should operate ever since our launch back in 2016. From day one, we’ve been focused on helping customers underserved by the mainstream banks, creating highly targeted products to meet their specific needs. Today, we focus on mortgage and savings products. We understand real people and their real lives, and our simple, clear approach is designed to help customers make sense of their money. We work hard to make sure customers get the quick and helpful support they need in the moments that matter, when they matter. We’re a secure, stable, and well-funded bank backed by a large investor. We generate funding using retail deposits through our savings brand, SmartSave. Role Purpose: The Executive Assistant will be responsible for supporting systems and processes in place to optimise the effectiveness of the Bank’s Executive Team (ExCo). The role holder will enable the Executive Team to make best use of their time by scheduling, planning and facilitating key activities and ensuring appropriate resources are in place as needed. To be successful in the role, the candidate will aim to foresee organisational/logistical challenges and intervene to keep things on track. Key Responsibilities: Executive Member Support Support the Executive Member(s) as required with: Inbox management; Diary management; Internal and external meetings (e.g. booking venues and conference centres, arranging catering, lunches and dinners); Travel and logistics across 3 UK offices; and Supporting the process of expenses and other administrative tasks. Organise & Facilitate Executive Team Members Coordinate and manage ExCo diaries to ensure that the right people are in the right place at the right time to be effective in their roles. Coordinate and support key internal meetings, such as Strategy Days and ad hoc workshops. Coordinate meetings for ExCo member where required. This may include circulating papers, minute taking and action tracking. Events coordination (e.g. booking lunches with third parties, arranging team meals, organising away days for the Executive Committees, external meeting rooms, etc). Support the budget for Executive Team travel and accommodation through maintaining corporate relationships and seeking discounts wherever possible. Supporting the process of expenses. Supporting the approvals and recording of Gifts & Hospitality. Ensure that Chetwood has appropriate facilities in place to hold meetings with internal and external stakeholders with appropriate access to necessary technology. Anticipate logistical and other organisational challenges such as scheduling conflicts and intervene where possible to solve problems before they happen. Desirable Skills & Experience: Highly organised – able to keep track of multiple streams of activity in parallel. Strong communication skills, engaging with colleagues across the business. Experienced in meeting support, scheduling internal and external meetings and organising catering. Professional discretion. The role holder will have access to commercially sensitive materials and information at times which must be managed accordingly. Experience of working closely with Executive and Senior Leadership Teams Experience of planning and organising events would be an advantage. Knowledge of MS Office applications such as Word, Excel and PowerPoint. Retail banking knowledge/experience is useful but not essential. Chetwood Benefits: Competitive salary 25 days holiday PLUS your BIRTHDAY off Pension contribution with Royal London Life Assurance Private medical, dental and optical health insurance with Axa Hybrid working – Wrexham or Central London Free breakfast available Data Protection We anticipate that we will retain your data as part of the recruitment process for no longer than is necessary for the purpose for which it was collected unless we have sought your consent to keep your data for future suitable job vacancies. Chetwood Financial Ltd does not accept speculative or unsolicited CVs from Recruitment Agencies. Any unsolicited CVs received will be treated as the property of Chetwood Bank and Terms & Conditions associated with the use of such CVs will be considered null and void. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [https://www.cifas.org.uk/fpn].