We are looking for someone to join our Roost on a full-time permanent basis, with the successful candidate working 5 days out of 7 between 8am & 8pm. Our new Housekeeper will become a key part of our existing, friendly and experienced property team at our Pittodrie Street Property in Aberdeen Hours: XXXX Salary: XXXX The City: The Granite City is steeped in history, and our university culture is a rich part of that heritage. The University of Aberdeen was founded in 1495 and is one of the UK’s oldest universities. While Robert Gordon University is a more recent development, it was named Scotland’s University of the Year in 2021 Joining our team would mean you were supporting the next generation of students, as they embark on their studies and make their mark on this ancient city. We believe that students book more than room when they choose us; we are offering them the space to flourish The Site: You can see the University of Aberdeen’s historic library from one of our impressive roof terraces, and we are within walking distance to NESCOL and on the main bus route to RGU. This means we are perfectly positioned to meet the needs of Aberdeen’s students, and our quality rooms are in high demand. Our centrality also means our residents have quick access to our wonderful beach and all the attractions the city has to offer. Socialising is such an important part of the university experience, and we want to give students room to meet friends old and new from all over the world. Within our 618-bed site, students can take advantage of our designated study rooms, make use of our stunning social spaces, and brave the Scottish weather to see the sun rise from one of our two roof terraces The Vibe: Come and add your unique voice to our thriving community by joining our established team in Aberdeen No two shifts are quite the same in our busy site, but you can rely on the fact our established team will make you feel welcome every day. Are you a multi-tasking superstar, who recognises that the environment a student chooses to call home during their studies is paramount to their success and wellbeing? As a housekeeper at Student Roost, you will join the rest of the onsite property team in being the face of Student Roost for our wonderful residents. The integral service you’ll provide is just one of the amazing ways that we keep customer service and safety at the top of our agenda. You’ll provide a first-class cleaning service within our purpose-built student accommodation, and ensure that all assigned areas are clean, neat and tidy. You’ll have amazing attention to detail, so that your property is always looking sparkling and inviting. The pride you take in your work will be visible for all to see, so that our residents can be equally proud of their home away from home. We are Student Roost. It’s more than a room. It’s more than a job. The ‘you’ part Think you’re the right fit for this role? We hope so too. You’ll be someone we can count on to: OWN Champion amongst the team the importance of a safe and clean environment for everyone within it, and always lead by example. Be at the forefront of establishing effective and suitable stock control measures. You’re the expert at what is needed and when, so it makes sense for you to take full ownership of this important requirement. Our residents and team members will learn from you to have a sense of pride in their surroundings, and to treat the property as home. Every student is different and so are the teams that work in our properties. Don’t leave your personality at the door and please bring your whole self to work – it’s this ‘you’ we want to see every day. DO Always strive for the best, being responsible for the sparkling finish in all assigned areas of your property. Adopt an unapologetic safety-first approach to operating safe and secure properties in line with all statutory, legal, and moral obligations, helping to ensure that safety and welfare needs are never overlooked. You’ll never walk past a problem – ensuring that your property is inviting, well-maintained and safe at all times. LEARN Get off to the Best Start Ever and learn the Student Roost way of doing things. We take enormous pride in doing a great job and delivering exceptional results. Our properties are where our residents live but they’re also our shop windows. You’ll be the expert in how to present ourselves in the best possible light and know, inside out, the requirements of your property – whether that’s compliance, health and safety or, quite simply, what looks right. COLLABORATE Work closely with the onsite team to make sure that everyone’s life is made just that little bit easier. Our value Be Bold, Be Heard instils an open culture where we want to hear new ideas and how we can implement solutions to improve. Psst… there are some challenges too Clearing up after a fun weekend: We all like to have fun, and this is certainly true for our residents. There may be a requirement for you to clear up common space that has been partied in over the weekend. This is not the most fun job, but you will be provided with full PPE as we want to make sure you are being kept safe. Summer turnaround: This is when our residents leave us and it’s the busiest time in our calendar. It can involve clearing out residents’ rooms, checking the contract cleaners are doing their jobs, and just generally helping out. The ‘us’ part So you know what we’re looking for, but what are you looking for from your next employer? Sure, Student Roost has a portfolio of purpose-built student accommodation properties across the UK – but more than that, Student Roost is its people. While we strive to put our residents first, our people also include those at the heart of what we do: the property teams, Night Owls, support staff, HQ teams and more who help to keep ours a 24/7/365-day home away from home for everyone who chooses to live with us. We ask that you seek to make a difference every day you show up, and in return we’ll show up for you by rewarding what’s right, supporting you in your career growth and aspirations, and championing the unique qualities and ideas that only you can bring to the business. Simply put: you do you, so we grow together. Spoilers please It’s going to be an exciting journey so we thought we’d give you some insight into what you can expect to do and learn in the first six months of your role. Within… 1 month You will start to understand the culture and values of Student Roost. You will know your team members and what makes them tick. You’ll have an understanding of the calendar of requirements of your property and be starting to find your rhythm of working. 3 months You will have met and built strong high-quality relationships with our people, residents, and colleagues. You’ll be working autonomously for large parts of your working schedule and managing your own tasks. You’ll have successfully developed a routine with the rest of the team on site, and you’ll be confident in your remit. 6 months You will be well underway to being settled. You’ll be confident in bringing new ideas to the team and listening to suggestions from others. You’ll have a strong understanding of your compliance responsibilities and be taking the lead on these activities. You’ll have an amazing reputation within your property as someone who is always willing to help.