Multi Trades Recruitment are looking for an experienced Helpdesk Operative for a job-based in Bellshill area.
About The Job:
Schedule:
* Monday- Friday
* 08:00-17:00
Role:
* Working on a busy Helpdesk within a Facilities Management environment.
* Manage communication via phone, emails and radio calls.
* Log reactive tasks on CAFM system.
* Download and allocate worksheets for engineers/cleaners/sub-contractors.
* Update CAFM once engineers/cleaners/Sub contractor's feedback is received.
* Order parts for further work where necessary.
* Arrange for quotes to be raised where required.
* Strictly monitor all open tasks until resolution.
* Close down tasks on CAFM once completed.
* Produce reports to demonstrate Helpdesk performance.
* Prepare for cut over imminently to the new CAFM system.
* Scan and file completed worksheets.
About You:
* Strong communicator.
* Competent with IT software.
* Self-managing.
* Hard-working.
* Well presented.
* Good Telephone Manner.
* Ability to work under pressure and manage numerous tasks at the same time.
* Highly motivated and enthusiastic.
* A positive can-do attitude.
* Focused and committed.
If you feel this role is for you, please apply with an up-to-date CV for a call-back.
About Multi Trades Recruitment Limited:
Multi Trades are proud to boast a strong team of dedicated, successful recruiters with...