Be Yourself Be an Inspiration to Your Team Be Leonardo
As a Duty Manager, youll support the senior operational team to keep the hotel running like clockwork and ensure our guests have an incredible experience with us. Take a deep breath because youll be stepping into a busy role! Youll supervise the day-to-day hotel operations, ensure every stay is extra special and inspire a vibrant team to exceed our guests expectations. Were looking for someone with versatility, who is great at getting stuck in and thrives on the fast-paced nature of Hospitality!
As a Duty Manager, you will:
1. Being hands-on, which involves attending to guests, serving food at the bar, and setting up for a wedding/function.
2. Demonstrating strong operational knowledge and working in various departments as necessary
3. Taking overall responsibility for the hotel and its employees during shifts
4. Actively engaging with guests and inspiring the team to provide exceptional hospitality
5. Assisting the Reception Manager by covering night holidays and breaks in both the F&B and Reception departments
6. Managing the opening and closing of the bar/restaurant during shifts
7. Preparing food for late-night room service orders
8. Assisting with events and supporting the Food and Beverage manager, even during late hours
9. Coaching and training new employees to ensure their confidence in their roles
10. Utilizing exce...