Job Title: Senior Site Operative Starting Salary: £24,991 progressing to £26,267 Hours: 40.0 Location: Berkhamsted Contract Type: Permanent Directorate: Growth & Environment About the team Hertfordshire County Council is made up of over 8500 talented, passionate, and caring individuals across Adult Care Service, Child Care Service, Community Protection, Environment & Transport, Public Health, Central Resources, and Sustainable Growth. At HCC we are committed to working towards: - A cleaner Greener Environment for all Providing Healthy and Fulfilling lives for ALL of our residents Sustainable, responsible growth in our county Excellent council services for all Whichever part of HCC and whichever role you join us in you will be certain that the role that you do will play a significant part in achieving our goals. Our Recycling Centre service team are looking for self-motivated individuals to work alongside us to achieve our vision to increase recycling rates and divert waste from landfill in Hertfordshire. About the role As a Senior Site Operative you will be: Acting as the Senior Operative on site, instructing and mentoring operatives when the Site Manager is on leave. Responsible for the safe opening and closing of site. Manage all documentation for the site both paper form and computerised in the site managers absence. Show and help service users put their waste in the correct areas as appropriate. Check permits for vans and trailers and check for certain types of waste. Ensure that the waste streams do not get mixed up. Maintain a clean and tidy work environment. Look for ways to improve customer service and recycling rates. Compaction of waste through use of JCB's and compactors (training provided) Opportunity to be part of the staff engagement group. Manage and implement trials for new waste streams and improvements to the service. About you We'll need you to have a proven track record of delivering excellent customer service and be able to ensure work is carried out to a high standard. With highly developed interpersonal skills you will be confident in advising residents of how to dispose of their waste. Ability to remain calm under pressure, work safely and follow procedures. Be able to maintain a high level of service in all weather conditions. Have experience of working under prolonged periods of sustained physical effort. Be able to support and manage a team of operatives. Be the first aider and fire marshal on site. All training is provided including but not limited to First Aid, Fire Marshall, Manual Handling and Plant. Opportunity to progress within the team. This job role is within the Operational Services, level OPS5 job profile. Please locate this via: Job profiles - Operational services To hear more about this opportunity please contact Yvonne.Tobolewskihertfordshire.gov.uk for an informal discussion about the role. This is an ongoing advert and interviews will take place on a rolling basis. Benefits of working for us How to apply As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.