Join the Bob & Berts Family as a Store Manager!
We’re always on the lookout for new members to add to our vibrant Bob & Berts family. If you’ve got a passion for great coffee and delivering top-notch customer service and want to join an outstanding team and become part of our rapidly developing award-winning concept, we want YOU!
We’re hiring a talented Store Manager to oversee our Portadown store, with a full-time position available.
We are interested in people who want to have an active part to play in the ongoing success of this store and wider company. You will be tasked with running a truly successful business.
While experience is essential, we’ll provide all the training you need to succeed!
You’ll be part of a fun, fast-paced team in a lively atmosphere where every day is different and exciting.
The store manager reports to the regional manager and is responsible for leading all team members in the efficient and profitable operation of a Bob & Berts store.
They are responsible for managing the day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment, which provides consistent fast, efficient, and friendly service ensuring a Total Quality Experience for both our customers and team members.
The store manager creates the tone and personality of the store by being an advocate of customer service, product knowledge and training, encouraging safe work practices, and a demonstrated commitment to Bob & Berts.
What you’ll be doing:
1. Deliver through their teams the highest levels of service
2. Ensure excellent customer service
3. Maintain immaculate stores
4. Take a strategic, broader picture view
5. Ensure the store is adequately staffed and stocked
6. Anticipate problems before they arise
7. View the store from the customer perspective
8. Build effective working teams
9. Ensure the team is working efficiently at all times
10. Set and manage high standards of work and professionalism
What we’re looking for:
1. Previous experience in a management/supervisor role in hospitality is essential
2. Excellent communication and organisational skills
3. Right to work in the UK
Our Benefits:
1. 50% staff card to use on shift and with friends & family
2. Bonus scheme/Performance Bonus
3. Unlimited free hot drinks
4. Free cake on your birthday
5. Enhanced family-friendly policies
6. Length of service recognition
7. Company pension
8. Opportunities to grow your career
Ready to join the team? Submit your CV today and get ready for an exciting new adventure!
Job Types: Full-time, Permanent
Pay: £32,000.00-£34,000.00 per year
Schedule:
1. Day shift
2. Monday to Friday
3. Weekend availability
Education:
1. GCSE or equivalent (preferred)
Experience:
1. Customer service: 1 year (required)
2. Retail management: 1 year (required)
3. Hospitality management: 1 year (required)
4. Leadership: 1 year (required)
5. Barista: 1 year (required)
6. Cash handling: 1 year (required)
Licence/Certification:
1. Driving Licence (preferred)
Work Location: In person
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