Job Title: Peer Supporter - Hartlepool Salary: £22,222 (FTE) (£9,523.71 pro-rata) Working Hours: 1 5 hours Per weeks Contract: Fixed Term Contract until 31st March 2026, extended subject to funding Location: Hartlepool Borough and University Hospital of North Tees Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday. About us at the NCT A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health. Our Hartlepool Infant Feeding and Perinatal Mental Health Peer Support projects are commissioned by Hartlepool Council, to offer infant feeding support across the region in both community and hospital settings and perinatal mental health peer support for families throughout the Hartlepool community. The support is delivered by staff and volunteer peer supporters. We are seeking a capable Peer Supporter who will support parents at University Hospital of North Tees and at various community settings in Hartlepool. This role will mainly be based out in the community (expenses will be reimbursed). About the Role You will be responsible for offering peer support for parents within University Hospital of North Tees and the community across Hartlepool. Some of the key responsibilities of the role include: · Providing breastfeeding support to families on the wards at University Hospital of North Tees and perinatal mental health and infant feeding peer support in community settings across Hartlepool. · Support in delivering inductions for volunteer peer supporters. · To report any concerns or additional support needs of women to the NCT management team. · To attend regular supervision/support sessions. · Having a good working knowledge and understanding of the local demographics in the Hartlepool area and ensuring all support is accessible and inclusive. · Ensure that data collection and feedback is collected in a timely manner in an inclusive way. You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. You must be able to confidently prioritise your own work, be highly organised and able to work independently. Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail. It is essential for this post that you undertake the training to become an NCT Peer Supporter. About you · Are you willing to undertake our Peer Supporter training? · Can you work at pace and juggle a number of different priorities? · Are you passionate about supporting families to reach their parenting and feeding goals and contribute to their positive wellbeing? · Do you want to join an amazing Charity that supports parents across the UK? · Would you like to be part of an amazing team of passionate staff? What we offer We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI people and people with a disability. The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment. Closing date: 12pm 24/04/2025 Interviews: Week beginning 28/04/2025 Interview format: The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.