Field Service EngineerLocation: Redditch, UK (International travel up to 50%)Job Type: Full-time, Permanent
Benefits:
* 25 days holiday + 8 bank holidays (option to buy 5 more)
* 7% employer pension contribution
* Westfield Health cover & Employee Assistance Program
* Death in Service (4x salary)
* Cycle & Electric Car Scheme (eligibility applies)
* 10% salary in shares after 1 year
* Costco membership option
* Enhanced maternity & paternity policies
About the RoleWe're seeking a Field Service Lead to act as the first point of contact for in-field technical support, ensuring quick and effective issue resolution. You'll work closely with customers, service partners, and internal teams, conducting on-site investigations, coordinating repairs, and improving service processes. This role is key to enhancing aftersales support in the growing vehicle electrification sector, with strong career development opportunities.
Key Responsibilities
1. Technical Support & Troubleshooting - Investigate and diagnose issues with eCompressor systems, conducting on-site inspections and limited repairs to minimise downtime.
2. Customer & Service Network Support - Wo...