Telematics Engineer (Field Based)
We are looking for a Telematics Engineer to provide continued support to our growing and established customer base within Swindon and the surrounding areas.
You will have access to many of our benefits, including annual shift allowance in addition to your salary, annual pay reviews, company vehicle, with laptop, mobile phone and tools provided to ensure you are fully equipped in your new role.
A Day in the Life of…
What will you be doing?
1. Ensure Microlise product portfolio is fully integrated into our customer’s assets.
2. Timely visits to customer sites to undertake the installation, servicing and continued support of our product suite.
3. Completing survey visits and identifying suitable solutions.
4. Completing QA (quality assurance) visits on Microlise products and peripherals in customer assets.
5. Inventory management.
6. Responsible for the upkeep and safety of your vehicle and all provided tools/equipment.
7. Liaise with customers at all levels.
8. Provide support to your peers and contractor resource where required.
9. Ensure administration is concise, accurate and professional.
10. Adhere to all internal processes and procedures.
11. Report on statistical information when required.
What are we looking for?
1. Demonstrable experience in a similar role; auto electrics and/or telematics.
2. Full UK Driving Licence.
3. Experience of working to Service Level Agreements and Operational Schedules.
4. Understanding of vehicle wiring diagrams and ability to interpret these.
5. Evidence of strong customer service skills with a professional approach.
6. Good interpersonal and communication skills, with the ability to adjust style to relevant audiences.
7. Be able to work autonomously, solve problems independently and adhere to agreed processes.
8. Take pride in what you do ensuring quality and accuracy.
9. Valid Passport for travel.
Working Pattern
Our Field Engineers work shifts on a rota basis, including weekends, to suit the requirements of our customers.
What’s in it for you?
1. Full support and training to ensure you are well equipped to succeed in your role.
2. Company vehicle, shift allowance, laptop, mobile phone and tools provided.
3. Private medical insurance with Vitality Health including rewards for members.
4. 33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of service.
5. Life Assurance, 4 times your annual salary.
6. Employee Assistance Programmes.
7. Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards and many more incentives.
Proudly UK-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people.
Please note: The successful candidate’s job title will be Technical Hardware Engineer in line with our organisational structure.
#J-18808-Ljbffr