Job summary University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us. Please see below for detailed job description of the role. Main duties of the job We are seeking a highly motivated and pro-active individual to fulfil the role of Out of Hours Ward Administrator within our busy Departments. You will be required to have strong interpersonal skills to facilitate effective interaction and communication with a varied multidisciplinary team and external providers. Working closely with your ward based and admin teams to provide comprehensive administrative support, your duties will be varied but will primarily be to maintain an accurate and real time IT based bedstate across multiple wards. This will require a high standard of attention to detail and good time management skills. UHS offers fantastic training and development giving you the best possible opportunities to achieve the career you want. The development of our staff is central to the delivery of high-quality, safe and effective care. We can offer opportunities to develop within a supportive environment. This role will be at based at Southampton General Hospital, within the Medicine Care group. About us As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. Specific to this role we are open to discussing flexibility in the hours that you work. Please talk to us at interview about the flexibility you need, and we will explore what's possible for the role and service.UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted. Date posted 04 November 2024 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum pro rata Contract Permanent Working pattern Part-time Reference number 188-AC201024 Job locations Southampton General Hospital Tremona Road Southampton SO16 6YD Job description Job responsibilities Key elements of the role are: Provide pivotal admin support to allocated wards Maintain a real-time bed state by updating in-house systems with all patient movements routinely throughout your shift Support patient flow by updating the ePatient boards & efficiently booking transport as requested Relieve Clinical staff of general administrative procedures where appropriate Act as receptionist to patients and visitors and answer the phones Manage patients notes during admission and following discharge Ensure patients episode is recorded correctly and demographics are updated on the system General IT skills and ability to be proficient using multiple in-house systems, following provided training, are essential, you will also need to be proficient with Microsoft packages, particularly Outlook, Word, and Excel. Working Eve and W.E. 15:00-21:30 Mon-Fri and 08:00-16:00 Sat/Sun. (Approx.) normal roster would be 2-3 evening shifts and alternate Sat/Sun per week on 2 week rolling rota with 2 months roster notice If you can manage your workload in an organised, proactive, and effective manner, you are reliable, self-motivated, have good communication and interpersonal skills with a flexible approach to work, excellent attention to detail and can work within a fast-paced environment then we would like to talk to you about joining our team. Job description Job responsibilities Key elements of the role are: Provide pivotal admin support to allocated wards Maintain a real-time bed state by updating in-house systems with all patient movements routinely throughout your shift Support patient flow by updating the ePatient boards & efficiently booking transport as requested Relieve Clinical staff of general administrative procedures where appropriate Act as receptionist to patients and visitors and answer the phones Manage patients notes during admission and following discharge Ensure patients episode is recorded correctly and demographics are updated on the system General IT skills and ability to be proficient using multiple in-house systems, following provided training, are essential, you will also need to be proficient with Microsoft packages, particularly Outlook, Word, and Excel. Working Eve and W.E. 15:00-21:30 Mon-Fri and 08:00-16:00 Sat/Sun. (Approx.) normal roster would be 2-3 evening shifts and alternate Sat/Sun per week on 2 week rolling rota with 2 months roster notice If you can manage your workload in an organised, proactive, and effective manner, you are reliable, self-motivated, have good communication and interpersonal skills with a flexible approach to work, excellent attention to detail and can work within a fast-paced environment then we would like to talk to you about joining our team. Person Specification Qualifications, Knowledge & Experience Essential Literacy and numeracy skills, demonstrable to GCSE (or equivalent) standard Good keyboard skills and basic computer literacy skills Experience in a busy working environment Ability to work autonomously and as part of a team An understanding of confidentiality issues Friendly, approachable and sympathetic manner Clear written and verbal communication skills Desirable Previous hospital or health service experience Experience of using eCaMIS Office experience Previous experience within a 'customer care' role Values & Behaviours Essential Patients First Always Improving Working Together Person Specification Qualifications, Knowledge & Experience Essential Literacy and numeracy skills, demonstrable to GCSE (or equivalent) standard Good keyboard skills and basic computer literacy skills Experience in a busy working environment Ability to work autonomously and as part of a team An understanding of confidentiality issues Friendly, approachable and sympathetic manner Clear written and verbal communication skills Desirable Previous hospital or health service experience Experience of using eCaMIS Office experience Previous experience within a 'customer care' role Values & Behaviours Essential Patients First Always Improving Working Together Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name University Hospital Southampton NHS Trust Address Southampton General Hospital Tremona Road Southampton SO16 6YD Employer's website https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)