Business Account Manager - H Beauty, Silverburn Glasgow
Salary £24,000 - £27,000 (depending on qualifications), plus uncapped commission and quarterly bonus
We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica we are on a mission to change and revolutionise this industry through our three pillars: Education, Personalisation, and Human Touch. Do you dream of being part of this industry-changing movement? If so, we are looking for inspirational top talent to be part of something special.
Do you want to be part of our tribe? ……. Keep reading!
A Dermalogica Business Account Manager is at the true heart of where these results happen in our Business. Based on the shop floor with your team, you are responsible for encompassing our mission of empowering and educating all our customers to achieve their best skin possible. You will drive new business opportunities and encourage your team to think outside the box and help them excel.
The responsibilities of the Business Account Manager…. Could this be you?
* Guide customers through a personalized journey, advising, listening, and connecting with them throughout every touchpoint.
* Perform treatments as part of a skincare programme comprising both treatment and homecare to achieve goals.
* Drive retail growth month on month by motivating and supporting the team, thinking outside the box with new inspiring event ideas, and exceeding all location targets and KPIs.
* Organize and drive events in-store with both on-counter activity and masterclasses, ensuring all events are fully booked.
* Be a role model by performing all services regularly to the highest standard and assist the District Sales & Education Manager and Retail Training Manager with on-counter training related to new innovations.
* Comfortable working independently as this is a one-person counter.
* Follow grooming standards to embody Dermalogica every day.
Do you have the below skills?
* Education equivalent to Level 3 in Beauty Therapy with Facial Electricals is essential.
* Level 4 Beauty Therapy qualification, including Microneedling and Chemical Peels. Dermalogica will fund this training if you do not hold the qualification, as it is fundamental to the role.
* At least 2 years of management experience, ideally within a retail environment.
* An outgoing, creative thinker who can create theatre at the counter to inspire and attract customers.
* A passion for skin health that inspires others.
What is in it for you?
* Private Health Care with Vitality and Medicash.
* Life insurance with Legal and General, including Virtual GP with Health365, wellbeing and counselling, and Financial Protection.
* A 5% pension contribution from the company and access to a pension advisor.
* Your Birthday off work!
* 5 paid sick days per year.
* £70 monthly product allocation.
* Access to new product innovations before they hit the shelves.
* 30% off other Unilever Prestige Brands such as Hourglass, Living Proof, Ren, Murad, and Kate Somerville.
* Access to Unilever Discounts, an online shopping website with discounts on multiple high street brands.
* The opportunity for growth and progression through our Learning and Development platforms.
* Treats in the office, including a Free Ice Cream Fridge and regular complimentary skin treatments.
**Please note that candidates must have completed their NVQ 3 or 4 Beauty Therapy qualification, or equivalent, at the time of application and must be able to provide a certificate at interview.
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