We are currently working with a prestige car dealership who are looking to recruit an experienced Senior Service Advisor to join their growing team. Our client prides itself on delivering a consistently high standard of customer care at all times.
As a Senior Service Advisor, you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.
Senior Service Advisor Duties include:
* Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
* Advise on estimated costs of repairs and work to be undertaken
* Sell additional products as appropriate to customers’ needs
* Advise on timescales and collection arrangements
* Produce job cards on in-house computer system
* Update customer and vehicle records
* Document all warranty work according to manufacturer policy
* Preparation and completion of invoices
For this Senior Service Advisor position you will have:
* At least 2 years’ experience working as a Service Advisor
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