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Employer: Tesco
Location: Welwyn Garden City - Head Office - South, UK
Salary: Competitive
Closing date: 12 Jan 2025
About the role
At Tesco, we believe in the power of spending more time together, face to face, than apart. So, during your working week, you can expect to spend 60% of your time in one of our office locations or local sites and the rest remotely. We also recognise that life looks a little different for each of us. That's why at Tesco, we always welcome a conversation about flexible working. So, talk to us throughout your application about how we can support.
The Head Office South Maintenance Manager is an integral part of the Head Office Maintenance Team, managing, coaching, and leading by example to help the team deliver exceptional service to Tesco Head Office by working collaboratively within the Head Office team, the Head Office stakeholders, and the wider business.
You will be responsible for:
* Ensuring there is a safe environment and promoting a safety conscious culture for those who work in our Head Office South sites and offices. Management of the CAFM system to deliver against set KPI's.
* Ensuring great maintenance and housekeeping standards are upheld across the estate.
* Building effective relationships and communicating clearly with the Head Office stakeholders and using diplomatic skills to manage customer expectations where required.
* Leading an inclusive team, inspiring confidence in others, empowering and enabling colleagues to deliver an outstanding level of service and highlighting exceptional talent for the future.
* Putting the community, customer, and colleague at the heart of every decision you make.
* Ensuring all maintenance related, building services legal and compliance standards are met, recorded, and where possible exceeded.
* Continually reviewing the workload and capacity of the team, ensuring team structure supports business delivery and offers value to the customer. Building and presenting sustainable business plans to your line manager which allow the business to become more efficient and effective.
* Developing and being a champion for change to improve performance and productivity, adopting an innovative, cost conscious, and creative approach. Effectively interpreting insights and analysis to shape strategic thinking, identifying clear opportunities for improvement and additional value.
* Developing and leading a high performing maintenance team, providing opportunities and guidance for the team to excel. Forecasting and managing budgets effectively, always being cost conscious.
* Delivering great KPI results with year-on-year improvement.
* Collaborating with the rest of the business to ensure solutions are co-developed and owned at a local level. Following our Business Code of Conduct and always acting with integrity and due diligence.
* Assisting business stakeholders by providing technical feedback and assistance during feasibility, snagging, and handover elements of project works across the Head Office Estate.
You will need:
* Communication and stakeholder management skills. Influencing and negotiation.
* Experience leading a large and diverse team. Internal and external networks.
* Financial competency.
* Task prioritisation, problem solving, and root cause analysis. Analysis of complex data to make timely decisions.
* Building internal and external networks. Risk management and strategic thinking. Commercial and business acumen.
* Computer literacy.
* Knowledge of the latest building standards and regulations.
* Good understanding of third-party contractor management and building maintenance best practices.
* Trade technical or industry management skills - City & Guilds, HND/HNC in an engineering or construction-related discipline.
* Previous experience managing and leading both site static and remote maintenance teams.
* Experience in devising and implementing change programmes.
* Previous Technical Building Services / Maintenance Engineering Experience. Experience in a similar scale hard services facilities or maintenance business.
* Qualification within health and safety working practices - NEBOSH, IOSH managing safely.
What's in it for you:
* Annual bonus scheme of up to 20% of base salary.
* Holiday starting at 25 days plus a personal day (plus Bank holidays).
* Private medical insurance.
* 26 weeks maternity and adoption leave (after 1 year of service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, plus 6 weeks fully paid paternity leave.
* Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.
About us:
At Tesco Property - Maintenance, it's our people that make us one of the leading retail maintenance providers in the UK. We operate in over 3,500 Tesco and One Stop stores, distribution centres, Tesco banks and head offices, to deliver first class maintenance and engineering solutions and support.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.
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