Job Title: Service Planner
Location: North Yorkshire
Salary: £25,000 - £28,000 Basic, Private Healthcare, Death in Service, 25 Days Holiday Plus Bank Holidays, Company Pension, Full Training Provided.
Job Description:
We are looking for a Service Planner / Service Controller to join a market leading manufacturing business based in North Yorkshire. This is a company who pride themselves on their customer service, reputable brand, and business culture.
As a Service Planner, you shall be tasked with planning and co-ordinating all aspects of service work, ensuring Service Engineers are fully utilised, whilst ensuring all administrative duties are carried out effectively and accurately. This is an initial 12-month fixed term contract, which holds a good possibility of the role being offered permanently if successful. The role is 37.5 hours per week, Monday to Friday.
Responsibilities of the Role:
• Administration of documentation i.e. generating estimates, raising purchase orders, invoices and follow up paperwork
• Plan and assist Scheduling Service work both Commercial and Warranty where needed
• Manage the engineers’ workload, ensure daily contact and communication with the engineering team and keeping customers regularly updated over the phone and via email.
• Ensure parts and workshop supplies are ordered and delivered on time to ensure jobs are executed in line with planning.
• Support the service team regarding...