Employer: NHS Hertfordshire and West Essex Integrated Care Board
Employer type: NHS
Site: Charter House
Town: Welwyn Garden City
Salary: £26,530 - £29,114 per annum plus fringe allowance
Salary period: Yearly
Closing: 02/02/2025 23:59
Project Support Officer
NHS AfC: Band 4
Job overview
The Project Support Officer will provide and coordinate administrative and secretarial services, including the preparation of agendas and minutes, and taking appropriate follow-up action as required. Supporting the team with the management of projects, gathering information, and undertaking enquiries.
The postholder will work in a team to coordinate and administer clinical pathway development as well as manage the clinical pathways, clinical policies, and pharmacy website. Making these policies and pathways available to our clinicians is a key part of communicating our policies and pathways and supports programme management, transformation, and the maintenance of cost-effective, streamlined, safe care. The postholder will also have opportunities to learn the techniques of administration of pharmacy and policies website.
The successful candidate will need to demonstrate excellent communication skills, both verbally and in writing, along with the ability to work under pressure and meet deadlines while ensuring high levels of accuracy and confidentiality. The post holder will have a professional, flexible approach to work and the ability to prioritise and plan their workload. Experience of working in an office environment along with computer literacy in Microsoft Office including Teams, Outlook, Word, and Excel is required.
Main duties of the job
* Provide and coordinate administrative and secretarial services, including the preparation of agendas and minutes, and taking appropriate follow-up action as required. Support the team with the management of projects, gathering information, and undertaking enquiries as necessary for the head of department, teams, and the department.
* Coordinate and administer clinical pathway development as well as manage the clinical pathways, clinical policies, and pharmacy website. Making these policies and pathways available to our clinicians is a key part of communicating our policies and pathways and supports programme management, transformation, and the maintenance of cost-effective, streamlined, safe care.
* The job description and person specification outline the tasks, responsibilities, and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
Working for our organisation
NHS Hertfordshire and West Essex Integrated Care Board (ICB) is the local NHS organisation that plans and oversees how NHS money is spent and ensures health services work well and are of high quality.
The ICB’s role is to join up health and care services, improve health and wellbeing, and reduce health inequalities for the 1.6 million people who live in Hertfordshire and West Essex.
It’s an exciting time for us, and we’re looking for people who enjoy working in a fast-paced, vibrant environment that can help us achieve our aim.
If you share our passion for people and want to make a positive change to their health and health services, then we want to hear from you.
Detailed job description and main responsibilities
For further information on the role, please see the Job Description and Person Specification attached.
Person specification
Knowledge, Training, and Experience
* Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
* Significant administrative/secretarial experience including initiating and maintaining office systems.
* Demonstrable experience in dealing with the public and handling sensitive and confidential information.
* Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint, and Access.
* Understanding of Confidentiality and Data Protection Act.
* Clear communicator with excellent writing, data entry, and presentation skills; capable of constructing and delivering clear information/instructions to staff and service users.
* Ability to work under pressure in a busy working environment and able to multi-task.
* Effective team working.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, health issue, or a life event, please let us know so that we can consider your application fairly and get the best out of you during the selection process.
We are committed to a positive work-life balance for our employees. Employees are entitled to seek to work flexible working patterns, and we are committed to listening and considering all requests. Such requests, of course, have to be made and considered formally and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Unfortunately, we are unable to offer certificates of sponsorship, so you'll need to be able to demonstrate your right to work in the UK during the recruitment process.
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