We have an exciting opportunity available to join the People and Organisational Development team at Newcastle-under-Lyme Borough Council on a part-time basis in a true all-round assistant role. The role will be based in Castle House, in the centre of Newcastle-under-Lyme, with easy access by bus and parking provided nearby.
The 24 hours will need to be worked over 4-5 days, including Monday-Wednesday, with flexibility over the Thursday and Friday. The hours are open to discussion but must be between the core service hours of 9am-5pm.
We're looking for a driven and motivated individual who is keen to embrace new technology to help us provide the best service possible. The role will be varied and different every day. Some key tasks may include:
1. Being the first point of contact and providing triage of queries to the team, directing and supporting self-service resolution wherever possible.
2. Assisting with updating the intranet and identifying process improvements.
3. Supporting recruitment, advertising roles online and on LinkedIn, and onboarding candidates.
4. Producing basic reports around HR data for internal and external use.
5. Acting as assistant and administrative support to colleagues where required.
6. Supporting payroll processing as required.
7. Updating and reporting on all online learning.
We're a small and friendly team and feel we have a lot of experience and development to offer someone keen to learn more about working in a people function.
Minimum requirements for the role include:
* A Level 3 qualification in a relevant subject such as Business Administration, Human Resources, or demonstrable equivalent experience.
* HR/People experience is welcome but not essential.
* Good organizational skills and attention to detail.
* Excellent customer service skills.
* A good understanding of confidentiality and data protection are key.
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