Technical Account Manager
Are you a technical professional with a passion for innovation and customer-centric solutions? We are looking for a dynamic Technical Account Manager to lead technical engagements, drive customer success, and support clients with tailored solutions.
About the Role
In this hands-on role, you will be responsible for managing technical relationships, providing expert guidance, and ensuring the effective resolution of technical issues. You will collaborate with internal teams and external partners to optimise solutions, enhance service delivery, and support business objectives.
You will work closely with teams across Commercial, Operations, and Product Development to continuously improve technical processes and offerings, ensuring alignment with company goals and customer needs. Additionally, you will provide leadership in technical training and knowledge sharing.
What We Offer
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Competitive salary
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Opportunities for professional growth
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Comprehensive benefits package
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Employee wellness and incentive programmes
Key Responsibilities
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Serve as the primary technical contact for clients, ensuring effective communication and resolution of technical enquiries.
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Provide expert guidance on product implementation, troubleshooting, and optimisation.
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Oversee and support technical issue resolution, collaborating with internal teams to drive efficient s...