We hope to be welcoming you to the Lancashire Teaching Hospitals team soon; we've shown you exactly why we're 'a great place to work', now it's time to see for yourself! Have a look at our current vacancies down below and make the first step to starting a fantastic new career. Check out our helpful Application Guide!
Main area: Vascular Admin Team
Grade: Band 4
Contract: Permanent
Hours: Full time - 37.5 hours per week (To be worked over 5 days, Mon - Fri)
Job ref: 438-PB1979
Site: Royal Preston Hospital
Town: Preston
Salary: £26,530 - £29,114 pro rata, per annum
Salary period: Yearly
Closing: 24/11/2024 23:59
Interview date: 05/12/2024
Job overview
We have a fantastic job opportunity as Band 4 Medical Secretary. Within the Surgery Department, we really value our Admin Team, each individual has an important role in the day-to-day running of our clinical services to ensure patient care is at the forefront of all we do. Within the Vascular Surgery Service, we provide care for urgent and routine patients across Morecambe Bay, Blackpool, Preston, Chorley, and Wigan both in clinics and in theatres. Our Vascular Admin Team is based at Royal Preston Hospital.
This is a very busy and varied role; no day is ever the same. On a typical day, you will undertake various admin duties, have regular contact with patients, community clinical team and all members of the Vascular Clinical Team, as well as ensuring the smooth running of the Vascular Service, to ensure our patients get the best possible care.
Once training has been completed, we are able to offer Agile Working to the successful candidate. A minimum of 3 days will be required to be worked on-site at RPH, with the option to work 2 days from home.
We are a supportive team, we have a passion for making a difference. If you are somebody who is dynamic, has previous secretarial experience, and flexibility in your approach, this role could be the one for you. Although desirable, previous NHS experience is not essential, as you will be given full on-the-job training and support. We also offer further development opportunities within the trust.
Main duties of the job
* To represent the Vascular Department responding to external and internal telephone/email queries from staff, patients and others and referring to appropriate person, acting in a professional, courteous manner at all times.
* Handle customer concerns either by telephone or in person in order to achieve immediate local resolution whenever possible, in accordance with the Trust’s complaints procedure.
* Manage electronic calendars for Consultants, organising meetings as required and accurate maintenance of an electronic diary with effective communication of diary commitments.
* Provide secretarial/administrative services to Consultants and their team by perusing and distributing incoming correspondence, disseminating information, composing reports and correspondence, maintaining up-to-date filing systems, booking systems and continuously developing administrative practices to ensure order and efficiency.
* Support to organise the daily work of the Support Secretary and Typist, ensuring files and papers are available and up to date, providing briefings for the day’s activities, highlighting deadlines and potential conflicts of interest.
* Provide secretarial and administrative support when other members of the team are absent.
* Co-operate in the provision of information within the Acute & Specialist Surgery Clinical Business Unit.
* Opportunity to undertake a mentoring role within the Vascular Admin Team, including Appraisals.
Person specification
Qualifications & Education
* Good general education including GCSE English and Maths (grade C or above) or Functional Skills English and Maths Level 2.
* NVQ Level 2 Admin and Clerical.
Knowledge & Experience
* Advanced knowledge of medical terminology.
* Previous administrative/secretarial experience.
* Efficient in the use of Microsoft Office and Office 365.
* Previous administration experience in an NHS environment.
* Previous Medical Secretary experience.
* Working knowledge of patient information technology systems.
Thanks for taking the time to view this advert; we’re looking forward to receiving your application. You should be aware that the vacancy may close earlier than the published date if sufficient applications are received so it would be best to apply as soon as you can. We’ll contact you by e-mail to update you on the progress of your application so please check the e-mail account that you applied from (including spam/junk) regularly.
We are committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership, neurodiversity or veteran status are encouraged to apply for this post.
Working for our organisation
We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path. You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
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