Africa Travel Designer. Luxury Private Travel Company are looking for a candidate, with a great love and an extensive knowledge of Africa, to join their friendly team of travel enthusiasts. You will be empathetic and inquisitive, and will harness these qualities to form a deep understanding of your customers; enabling you to craft highly personalised holidays in Africa.
Candidate Requirements:
* Deep passion for Africa and extensive knowledge obtained from personal travels to the continent
* You value positive-impact, responsible, sustainable travel
* Embrace diversity and eagerness to be part of a close supportive team of colleagues, including business partners
* Good listener and empathetic communicator, in relation to colleagues and customers
* Open-minded and keen to learn
* Thrives solving problems and maintains calm under pressure
* Motivated and driven
* Excellent verbal and written communication skills
The role:
* Guest communication via video call, email and telephone; cultivating relationships and achieving a deep understanding and rapport with the client
* Curation of bespoke travel itineraries which aim to immerse the client in the destination while following responsible travel practices
* Competently close sales and manage pipeline, working effectively with the CRM and company systems and best practices
* Deal with any operational situations in collaboration with wider team and external partners at the destinations
* Assist the marketing team with the production of editorial content
* Build long-lasting, caring relationships with suppliers on the ground at the destinations
* Source exciting new travel product
* Travel even more in Africa! And then return and educate your colleagues on the destinations you visited!
Basic Salary: £27,300 plus generous commission structure of £50,000 - £90,000 (first 6 months includes a commission top-up to ensure you earn minimum £38,000 p.a while you're mastering the role)
Working Hours: Monday - Friday. 10am - 6pm. 3 days in the office 2 from home. London.
Benefits Include:
* Flexible working
* Mental Well-being Support
* Learning and Development
* 25 days annual leave, plus bank holidays
* Work bank holidays and take other days off instead in order to embrace everyone's beliefs, culture and identity
* Lots of organised socials events
* Dress however you feel most comfortable
* Dog-friendly office
Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.
C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk
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