Customer Service Representative
Location: Telford
Type: Permanent
Hours: 37 hours per week
Salary: £27,000
Prince are working with a successful manufacturing client looking for a Customer Service Representative to join them on a permanent basis. You will be responsible for delivering excellent customer service to all customers that contact the company. Working closely with the team, you will support customers with effective and efficient information, whether by telephone or in written form such as quotes or general enquiries.
Duties will include but are not limited to:
1. Pro-actively handling all enquiries received
2. Timely and accurate generation of quotations
3. Process and monitor customer orders whilst ensuring the customer is always kept up to date of the latest delivery dates
4. Where appropriate, dealing with complaints and, if applicable, escalating these accordingly
The candidate:
1. Excellent customer service skills
2. Self-motivated
3. High levels of accuracy
4. Flexible with a proactive approach
The application process:
Our mission is to support our clients in creating an equal, diverse, and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, please make it known at the earliest opportunity.
We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time, your details won't be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.
About Us:
Prince Personnel are an employment agency working on behalf of our client. Whether you're seeking a new permanent position, temporary assignment, or contract, you'll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire, and North Wales. Prince Personnel specialize in commercial, accounts and finance, and technical recruitment. With the best jobs around, we are an independent agency working hard for you.
Reference: DE26361 #J-18808-Ljbffr