WHAT TO EXPECT
As a Customer Strategy Specialist joining our team, you will focus on LR Defender vehicle programs. You will blend customer strategy with business acumen to drive brand positioning, pricing and volume strategy while linking it to customer value. In addition, you will lead customer experience initiatives, ensuring they align with brand and business goals.
Key Accountabilities and Responsibilities
1. Lead the development and execution of customer strategies for Defender vehicle programs and consolidate research insights to develop customer hypotheses and key value propositions.
2. Be responsible for the revenue equation, focusing on price positioning and volume strategy.
3. Analyze market trends, competitor pricing, and consumer data to adjust revenue strategies and meet business objectives.
4. Lead initiatives to enhance customer experience.
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