Senior IT Platform Manager Permanent Leeds/ Hybrid The Senior IT Platform Manager will own and be responsible for establishing the initial parameters for orchestrating the platform team’s setup and overseeing the ongoing maintenance of the critical platforms in-scope. Platform management will hold a pivotal feature, specifically those that rely upon ecosystems of interconnected services and products. This role will ensure that efficiencies are gained through centralising services, removing duplication and saving resources. Pivotal in ensuring platforms offer scalability through expansion and infrastructure without overhauls. Platforms should provide inter-operability, so platforms are compatible, well managed enabling fast development and iterations with reduced effort. The role will support the organisation’s digital transformation by enhancing service quality, drive efficiency, improve reliability, minimize risk and optimise cost. Platforms are expected to scale operationally to business demands and remain agile enough to support new business objectives. Operational Create and execute platform infrastructure strategy to optimise management, agility, costs, performance and scale for digital transformation Make certain that the platform allows the integration and interoperability of different technologies and permits the enterprise to scale correctly. Conceiving, designing, and orchestrating a platform with infrastructure that is self-serve and provide “as a service” consumption models to provide a unified infrastructure across on-premises, cloud and edge locations. Use infrastructure platforms to reduce technical (infrastructure) debt, simplify and automate IT infrastructure, whether it is in the cloud, on-premises or edge. Determine Service Level Indictors (SLI) and Service Level Objectives (SLO) to generate the actions needed improve the service and processes. Start with latency, availability, throughput. (using tighter internal SLO's) Adopt site reliability engineering practices focused on improving reliability, resilience and the customer experience of products and platforms Embed into platform engineering the need to ensure resilience, sustainability, continuity, recovery and broader security needs to agreed standards and controls Promote DevOps and agile ways of working ensuring they are established, and well understood, among the team and wider communities Communicating how platform initiatives support larger IT goals incorporating business priorities whilst defining a clear set of steps to advance the people and organization’s platform maturity Provide leadership to deliver exceptional training, competence, performance and engagement of the vendor team, ensuring clarity of the team’s capabilities in areas such as data analytics, collaboration, negotiation and influence. Build strong ties with key stakeholders to ensure that other infrastructure colleagues, the application development community and internal/external partners within business units recognize and understand the value of the platform team Promote an inclusive environment, which aligns with our commitment to celebrate and promote diversity.