Role: Wellbeing Co-ordinator (Independent Living) – Temporary – Craigavon
Job Overview
VANRATH are excited to support a returning client, who offer invaluable services to people across NI. There is currently a need for a Wellbeing Co-ordinator, who will be responsible for overseeing and supporting tenants in an independent living setting.
* Salary: £11.73 - £12.28 per hour
* Craigavon
* Temporary
Key Responsibilities:
* Ensure tenants' support needs are met and maintain regular contact.
* Work with the Housing Officer to deliver services, keep accurate records, and use ICT systems.
* Respond to emergency calls, manage low-level anti-social behaviour, and collaborate with other agencies.
* Welcome new tenants, supervise the scheme, and carry out fire checks.
* Encourage social activities, build community relations, and promote tenant involvement.
* Support tenants in sustaining tenancies, inspect repairs, and oversee contractors.
* Collaborate with team members, provide cover for neighbouring schemes, and maintain administrative records.
* Supervise Domestic Assistants / Caretakers and ensure cleanliness.
* Embrace learning opportunities and follow company policies on Equality & Diversity and Data Protection.
Essential Criteria:
* Good understanding of great customer experience
* Experience with computer packages and digital tools
* Good understanding of safeguarding, risk assessments, confidentiality, and support plans
* Ability to provide tailored services to meet support needs
* Good written and verbal communication skills
* Organised with the ability to manage multiple tasks and accurate recording
* Compassionate and empathetic in a housing-related role
* Ability to take initiative, handle difficult situations, and take responsibility
* Ability to supervise staff and liaise with contractors for high standards
* Flexible working hours, including out-of-hours as required
For further information on this job, or any other Business Support role in Northern Ireland, apply via the link or contact Ryan Sykes for a confidential chat today. VANRATH acts as an agency and employment business for permanent recruitment and the supply of temporary workers.