Application Support Analyst
Job reference number: LB010
Permanent, full time, 35 hours per week. Flexible working covering 7 hours per day between 7am and 6pm Monday – Friday. Some out of hours / weekend work may be required on occasion.
Location: Kings Hill-based (Kent) with hybrid working (Average of 2 days per week in the Kings Hill office)
Salary: £46000 - £49,000 per annum
As an Application Support Analyst, you will:
- Manage / support production business systems and internal users
- Attend regular meetings with 3rd Party suppliers and Internal Service Reviews
- Action Service Request, Incident and Problem Management tasks, resolving issues by yourself or with other team members
- Strong SQL Knowledge and troubleshooting experience
- Experience of systems integration projects
- Experience of Application Management
- Banking / Financial systems experience is beneficial
- Database Administrator skills are beneficial
- Experience of liaising with 3rd party suppliers
- Experience of the full ITIL Service Delivery Life Cycle.
- Excellent communication skills
- High energy level and ability to drive all types of requests/incidents through to completion