Must speak English fluently and Spanish at Native level.
To assume all responsibility for your clients' confirmed groups, book all services required in good time, and ensure all details are correct prior to the group/event arrival/start.
To liaise with the BD to understand client needs and quotes, and to book suitable services at competitive rates.
To build and maintain great working relationships with your clients.
Being pro-active and able to find and negotiate the most suitable products and prices for specific clients.
To build relationships with all suppliers and ensure excellent knowledge of any services offered.
To prepare and double-check rooming lists and vouchers, keeping the system up to date as well as suppliers and clients.
To send invoice amendments to clients on time and ensure that all payments are made within time guidelines, always prior to group arrival, except for clients that have credit.
#J-18808-Ljbffr