Our company is growing rapidly and is looking for people ready for the journey of a lifetime!
Responsible for delivering exceptional customer service you will help to create the first impression as customers walk through the door to commence their dining experience.
-Assisting the sous and head chef, as required.
-Preparing food before the start of lunch/dinner service.
Taking food orders, demonstrating great customer care
Preparing drinks
Making coffee
Working as part of a team and communicate effectively with colleagues and guests
Provide top quality customer service to guests, promoting a positive dining experience
Coordinate with back of house team to ensure timely service
Provide the highest level of service during customer interactions
Work cross functionally to assist at the counter, work with/as the barista and or bartender as needed
Interact with and build relationships with customers
The post holder may be required to work outside of normal contracted hours if necessitated by the exigencies of the business.
The purpose of the job description is to indicate the general level of duties and responsibility of the post. The detailed duties may vary from time to time without changing the general character or level of responsibility entailed. The list of duties is not exhaustive
Qualifications for front of house staff
Experience working with members of the public within a customer service setting
Must be neat and tidy in appearance and abide by all uniform standards
Ability to take direction from Kitchen staff and Restaurant Manager is asked from the General Manager
Some restaurant experience preferred but not required
Ability to handle cash and process all forms of payment
To be committed and work to Investors in People, ensuring that you are aware of the business objectives and understand your role in achieving them.
Must be able to learn the food and drinks of the restaurant
Maintain clean work habits and maintain a safe clean work area
Work early or late hours, holidays and weekends
GCSE in Maths and English
Be responsible to conduct yourself in a manner consistent with company mission, values, code of ethics, policies, and other standards of conduct
As part of our team, you will receive:
Discounted meals provided on duty
-28 days holiday (pro rata for p/t) plus long service rewards
CPD training
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