Job summary Are you passionate about creating a welcoming and supportive environment for new staff? Do you thrive in a fast-paced setting where no two days are the same? If you love working with people and have a knack for organisation, we want you on our team We are currently recruiting for a Coordinator on a full time basis. This role will be based trust wide and you will be required to visit all of our hospitals. This is a Monday - Friday role, with one Saturday a month. When you work a Saturday, you will get a day off in the week. Main duties of the job You will have a varied day to day, but your main tasks will be: Lead the way in onboarding - Organise and facilitate local induction sessions, arrange IT access, book meeting rooms, and welcome new starters with senior leaders. Be a voice for our staff - Conduct exit interviews, gather feedback, and help shape a better work environment. Stay organised & adaptable - Maintain training records, support compliance with mandatory training, and assist with recruitment and administration tasks. Make a difference every day - Work closely with managers to enhance employee experiences across our hospitals. What we are looking for: Excellent customer service experience including handling queries, complaints and sensitive information Ability to work under pressure, and maintain a customer-service focus, often with constant interruptions by telephone, urgent emails orin person Flexible approach to work, will be required to work some evenings and weekends Join our trust and benefit from the following: A competitive salary between £24,071 - £25,674 pa pro rata A generous package of 27 days holiday per year pro rata bank holidays increasing to 33 days with service Access to an Industry leading pension scheme where your employer pays in 20% A raft of discounts in local and national outlets, including holidays, insurance and shopping About us University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge. Date posted 07 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pa pro rata Contract Permanent Working pattern Full-time Reference number 387-EF-0397-MF Job locations Bristol Royal Infirmary Upper Maudlin Street Bristol BS2 8HW Job description Job responsibilities For a more detailed job description, main responsibilities, and person specification, please refer to the job description document attached to thisvacancy. Job description Job responsibilities For a more detailed job description, main responsibilities, and person specification, please refer to the job description document attached to thisvacancy. Person Specification Skills Essential Excellent communication skills (verbal, written, in person) with colleagues and internal and external customers Proven ability to use Microsoft Office and related packages, including databases, spreadsheets, and inputting and updating electronic information Ability to work under pressure, and maintain a customerservice focus, often with constant interruptions by telephone, urgent emails or in person Experience Essential Demonstrable experience of admin role in a busy environment with changing priorities Desirable Previous NHS experience Previous experience of induction processes Person Specification Skills Essential Excellent communication skills (verbal, written, in person) with colleagues and internal and external customers Proven ability to use Microsoft Office and related packages, including databases, spreadsheets, and inputting and updating electronic information Ability to work under pressure, and maintain a customerservice focus, often with constant interruptions by telephone, urgent emails or in person Experience Essential Demonstrable experience of admin role in a busy environment with changing priorities Desirable Previous NHS experience Previous experience of induction processes Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) Address Bristol Royal Infirmary Upper Maudlin Street Bristol BS2 8HW Employer's website https://www.uhbw.nhs.uk/ (Opens in a new tab)